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Technical Support
Atlas
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles Responsibilities
Pricing solution, the primary application of support
- Provide technical support, including troubleshooting issues, resolving bugs, and implementing patches.
- Monitor application performance and availability, and take corrective actions as needed to ensure optimal operation.
- Translate business requirements into technical specifications, design a solution in accordance with the Atlas Copco architectural roadmap, and develop the required new functionality
- Maintain the environments in good condition, keep up-to-date certificates and OAuth2 secrets
Other .Net applications and MEAN stack applications
- Review and help develop technical design documents, including architecture diagrams, data flow diagrams, and system component specifications.
- Ensure the design adheres to best practices in software engineering, including scalability, maintainability, and security considerations.
- Conduct regular code reviews and provide feedback to the development team to ensure code quality and adherence to coding standards.
- Incorporate new technologies and methodologies into the development process as appropriate
Experience Requirements
- 5+ years experiences in technical support of global business applications
- General development responsibilities in a large, complex, multi-location organization
- Proven Business Analysis capabilities
- Experience of Pricing application is a benefit, preferably Syncron Price
- Experience with IT best practice / ITIL; ITIL certification desired
Technical Skills
- Solid knowledge of TSQL is essential.
- Solid knowledge of C# is essential, especially windows services, rest services, and libraries
- Good knowledge of Azure Data Factory and other Azure Services is helpful.
- Good knowledge of MEAN stack (MongoDB, Express.js, Angular, and Node.js.) is a plus.
- Knowledge of integration patterns
Educational Requirements
- University degree or equivalent experience
- Certification within ITIL (Foundation) is a benefit
Key Behaviours and Competencies
- A person with a passion for the job
- End user centric and business minded
- Objective oriented, self-organized and self-driven
- Open to work outside of your time zone in case of need.
- Ability to think practically and creatively as part of a team must enjoy problem-solving and be motivated by finding solutions to daily challenges!
- Business Optimization: process review and business analysis skills
- Be an excellent communicator, team player and business collaborator with the ability to translate technical topics to business outcomes into simple briefings for non-technical stakeholders.
- A methodical and structured achiever, who can plan, organize, prioritize, assess, adapt and deliver to promise.
- An innovative "there is always a better way" person with a positive, flexible and responsive mindset who embraces and promotes digital transformation.
- Open-minded with a global mindset, curious to understand and learn new perspectives and technologies.
- A person who complies with our DNA Commitment Interaction Innovation.
- Strong verbal and written English Language skills
Employment Type: Full Time, Permanent
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based on 19 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Atlas Benefits
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