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Technical Support Operation L2
6-8 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Technical Support Operation L2
Comviva Technology
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities:-
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Application Log backup, Maintainence, Understanding and Analysis skills.
Load Balancer configuration and troubleshooting.( Nginx is a plus )
Networking troubleshooting, routing, connectivity, vpn issue.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Document technical knowledge in the form of notes and manuals
Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue
Requirements and skills:-
6-8 year of experience as Technical Support Engineer
Knowledge of linux, shell scripting
Working experience of MySQL, PostgrSQL, MongoDB.
Bachelor Degree in Computer Science, IT, or similar field; a Master s is a plus
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Application Log backup, Maintainence, Understanding and Analysis skills.
Load Balancer configuration and troubleshooting.( Nginx is a plus )
Networking troubleshooting, routing, connectivity, vpn issue.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Document technical knowledge in the form of notes and manuals
Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue
Requirements and skills:-
6-8 year of experience as Technical Support Engineer
Knowledge of linux, shell scripting
Working experience of MySQL, PostgrSQL, MongoDB.
Bachelor Degree in Computer Science, IT, or similar field; a Master s is a plus
Employment Type: Full Time, Permanent
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People are getting interviews at Comviva Technology through
People are getting interviews through
(based on 47 Comviva Technology interviews)
Campus Placement
Job Portal
Referral
Company Website
Walkin
40%
26%
11%
4%
4%
15% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Comviva Technology are saying
Technical Support salary at Comviva Technology
reported by
1
employee
₹2.7
L/yr - ₹3.5
L/yr
13%
less
than the average Technical Support Salary in India
View more details
What Comviva Technology employees are saying about work life
based on 689 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Comviva Technology Benefits
View more benefits
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