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4 HeadSpin Technologies Jobs
L2 Devops Engineer
4-8 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
L2 Devops Engineer
HeadSpin Technologies
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide technical support for hardware and software issues related to Linux, Mac, Android, and iOS systems.
- Troubleshoot and resolve customer issues.
- Document root cause analyses (RCA) for recurring issues and collaborate with the engineering team for permanent solutions.
- Maintain detailed records of customer interactions and technical issues in our ticketing system.
- Assist in the development of knowledge base articles and support documentation to improve team efficiency and customer self-service.
- Collaborate with cross-functional teams to identify and resolve the issue.
- Stay updated on the latest technologies and industry trends to enhance support capabilities.
- Strong knowledge of Linux operating systems and troubleshooting techniques.
- Familiarity with networking concepts and protocols.
- Experience in log analysis and troubleshooting for Android and iOS devices.
- Excellent problem-solving skills and the ability to think critically under pressure.
- Strong communication skills, both written and verbal, with a customer focused attitude.
- Experience with ticketing systems and documentation tools.
Bonus Skills
- Knowledge of Python and shell scripting for automation tasks is a plus.
- Exposure to cloud services (AWS, Azure, etc.) is advantageous.
- Certifications in relevant technologies ( Linux, etc.) are a plus.
- Conduct log analysis and troubleshooting for Android and iOS devices is advantageous.
- Experience in Mac systems and applications are a plus.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Devops Engineer roles with real interview advice
Top HeadSpin Technologies Devops Engineer Interview Questions
Q1. On what 3 conditions are two tables joined in sql?
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Q2. How to do context management in python?
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Q3. How to do file operations in Python?
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What people at HeadSpin Technologies are saying
Devops Engineer salary at HeadSpin Technologies
reported by
2
employees
with 4-5
years exp.
₹6.1
L/yr - ₹7.8
L/yr
16%
less
than the average Devops Engineer Salary in India
View more details
What HeadSpin Technologies employees are saying about work life
based on 15 employees
Flexible timing
Monday to Friday
No travel
Day Shift
HeadSpin Technologies Benefits
View more benefits
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