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Technical Writer II
Astreya
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Participate in creating and maintaining how-to documentation related to Audio Visual systems.
- Engage in developing collateral for a Learning Management System (LMS)
- Participate in ensuring documentation is easy to read, grammatically perfect, succinct, adheres to standards, and is, overall, effective in terms of intended purpose
- Participate in providing expertise to others in terms of effective communication methods
- Develop narrative content along with graphics and diagrams
- Develop and edit weekly communications to inventory technicians, for content related to change management
- Conduct interviews with various users and technical staff to gather data for documentation.
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
- Required Qualifications/Skills:
- Min 3 years experience in Audio Visual field, with experience in the Google Meet environment .
- Previous experience in creating Audio Visual technical documentation, process flow charts and training materials.
- Bachelor s degree (B.S/B.A) from four-college or university and 2 to 5 years related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Experience writing, proofreading and editing
- Ability to produce and organize content succinctly, with a logical flow
- Familiarity with content authoring tools
- Understanding of editing and formatting technical documents
- Knowledge of using a content management system or document management system
- Passionate attention to detail
- Ability to work independently and be self directed, as well as the ability to willingly follow guidance from others
- Preferred Qualifications:
- Technical background related to AV
- Familiarity using Google apps such as Gmail, Docs, Sheets, Slides, and Sites
- Experience working in an international setting
- Physical Demand Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
- What can Astreya offer you
- Employment in the fast-growing IT space providing you with a variety of career options
- Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
- Introduction to new ways of working and awesome technologies
- Career paths to help you establish where you want to go
- Focus on internal promotion and internal mobility - we love to build teams from within
- Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
- Education Assistance
- Dedicated management to provide you with on point leadership and care
- Numerous on the job perks
- Market competitive compensation and insurance, health and wellness benefits
Employment Type: Full Time, Permanent
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What Astreya employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
Astreya Benefits
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