Manager - Quality Assurance, Dahej

DescriptionJob Purpose: Manager - Quality Assurance is responsible for the quality assurance of incoming raw materials, packaging, intermediates and finished goods He also handles customer complaints redressal process and prevention & control of nonconforming product within the plant   Business Responsibility Areas: •    Assists Sr Manager - QA for meeting the plant goals for quality •    Ensures implementation of Quality management system QMS within QA department and across the plant  •    Ensures adherence to legal metrology act and quality system within the plant for VAM/VAE processing, packing and polymer processing operations •    Ensures effective customer complaint redressal by accurate problem solving and implementation of identified action plans Participation in cross functional teams with marketing and technology function for customer complaint resolution •    Ensures Vendor Management -Ability to negotiate with vendors, create parameters for their performance evaluation, identify gaps in service and supply •    Take part in cross functional plant teams in quality improvement by FMEA, lean and Six sigma projects •    Ensures the control on packing material quality by vendor audits and prevention of rejections by effective CAPA  •    Ensures adherence to revenue budget and timely completion of   Capital expenditure  •    Ensures compliance to Environment and safety management system EMS & SMS  •    Responsible for goal setting, review and management of performance of direct reports and indirect reports comprising of Sr Executives and Executives •    Ensure operational assurance and improvement - Ability to understand technical details of functioning of a machine, tool or equipment to identify and analyze problems and their causes •    Ensures Financial controls and Process Governance -ability to oversee financial aspects of the department, such as provisioning, overhead costs management & cost of assets against utilization, and commercial aspects •    Ensures Inventory Management - Ability to manage inventory, handle storage of material, meet safety and cost requirements, analyze demand, ensure timely release of material, manage stock reconciliation and material delivery •    ER/IR Management - Ability to resolve conflicts, manage teams, delegate jobs, motivate teams and assess industrial and union situations at work place •    Knowledge of project management - Ability to define projects, plan & develop scope, define project standards and timelines, track the progress and execute projects as per agreed guidelines •    Knowledge of Process Management - Ability to understand new & existing processes/equipment, design, draft and modify them as required Ability to conduct process audit, identify deviations and encourage process adherence •    Ensures Training Design and Execution- Ability to design training modules & communication materials to train employees on a given subject •    Knowledge on Measurement systems - Operations of testing instruments, Calibration process , Measurement system Analysis verification of critical equipments •    Knowledge of Process standardization, design validation process  •     Ensures Internal Capability Development- working on developing required knowledge and skills of team to ensure smooth operations and enhancement in capability of the team   Qualifications: •    Essential - Bachelor degree in Chemical/Petro Chemical engineering/ Msc Chem  •    Desired - Knowledge of SAP  •    Desired - Six Sigma black belt certification/ Certified quality engineer •    Desired - Certified IMS auditor •    Desired - Knowledge of LEAN , Manufacturing Excellence    Previous Experience: •    Essential - Manager quality in a manufacturing process industry like FMCG, chemical processing with 10+ years of experience •    Desired - Manager in Quality domain from FMCG/Chemical industries