Azure L2 Professional

• Accountable for uptime of Cloud Services.
• Cloud Infrastructure Deployment (IaaS, PaaS) as client & industry standard, ensuring security is taken care.
• Coordination with the Functional teams within client
• Follow process as defined ITIL standards.
• Contain escalations.
• Ensure upkeep of Inventory.
• Vendor coordination.
• Ticket tracking raised with CSP (Cloud Service Provider).
• Login to Severity bridges and help Troubleshoot the issue, provide interim solution, and reach to the root cause.
• RCA Creations
• Managing & Monitoring Service Desk Tickets related to function.
• Provide inputs & updates to supervisors.
• Mentoring the subordinates.
• Creating SOPs for future references to new joiners.
• Periodic reviews with subordinates.
• Task assignment and governance.
• Explore operational automations which can simplify the work.
• Exploring new technology enhancements.

Requirement :

• Relevant Experience of 4-6 Yrs. on any two of the Cloud Provider (Azure / AWS or GCP).
• Willing to work in rotational shift.
• Willing to work from Office (6 days)
• Should have good analytical skills and quick learner.
• Preferably Graduate, BE/Btech will be added advantage.
• Work location will be Mumbai-Vikroli or Thane.
• Should be a good team player.
• Should have good Verbal & Written Communication.