Front Desk / Receptionist - Mumbai

Role & responsibilities

1. Reception Duties:
• Greet and welcome visitors with a warm and friendly demeanor.
• Answer incoming calls, take messages, and redirect calls as necessary.
• Manage inquiries from visitors, clients, and employees, providing accurate information or directing them to the appropriate person or department.
2. Administrative Support:
• Assist with various administrative tasks, including data entry, filing, and document preparation.
• Maintain office supplies inventory and place orders as needed.
• Handle incoming and outgoing mail and deliveries.
3. Appointment Scheduling:
• Schedule appointments and meetings for staff members using electronic calendars or scheduling software.
• Coordinate meeting room reservations and ensure meeting spaces are set up and equipped with necessary materials.
4. Visitor Management:
• Register visitors, issue visitor badges, and notify employees of visitor arrivals.
• Ensure visitors adhere to security protocols and escort them to designated areas as needed.
5. Communication:
• Communicate effectively with internal and external stakeholders, providing courteous and professional assistance.
• Relay messages accurately and promptly to the appropriate individuals or departments.
6. Office Coordination:
• Coordinate with other departments to facilitate smooth operations and address any facility-related issues.
• Collaborate with administrative staff to ensure seamless office procedures and workflows.
7. Miscellaneous Duties:
• Perform other duties as assigned to support the overall functioning of the office and organization.
• Invoicing

Qualifications:

• Any graduate
• Previous experience in a receptionist or front desk role preferred.
• Excellent interpersonal skills and a positive attitude.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks in a dynamic environment.
• Attention to detail and accuracy in handling administrative tasks.
• Professional appearance and demeaner.
• Ability to maintain confidentiality and exercise discretion.
• Flexibility to adapt to changing priorities and work schedules