Senior Technical Program Manager

You Lead the Way.

Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways.

When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impact?every colleague has the opportunity to share in the companys success.

Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day.

And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can manage & lead multiple projects, architect, code and ship software that makes us an essential part of our customersdigital lives.

Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.

American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology of #TeamAmex.

How will you make an impact in this roleDrives processes and execution oversight for Engineering Teams.

Enables Product Engineering team productivity and agility by demonstrating Agile/Scrum concepts and principles where appropriate.

Focuses on team execution Organizational Context:.

Member of a product delivery team reporting to PD&I director .Key Responsibilities:.

Lead technical solutions and architecture design with the engineering & product team.

Drives team/release level processes demonstrating servant leadership coupled with domain knowledge and technical savvy.

Support product owners by ensuring backlog refinement and readiness.

Create data-driven insights into the delivery and execution of the team using relevant team level metrics.

Provide visibility into gaps, issues, risks, and opportunities across Agile teams.

Manages external relationships, e g product or vendor partners.

Technical Skills:.

Understand the teams technical platforms and applications, and leading design & solutioning.

Live the Agile and SAFe Values and Principles.

Respectfully and purposefully challenge the status quo.

Inspires collaboration and quality practices between system architects, Agile teams, and product teams.

Provides guidance to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers, e g Architectural Runway.

Promotes compliance with SDLC standards across the team.

Product Delivery & Integration:.

Influence without authority through effective change and leadership management.

Works in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.

Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.

Minimum Qualifications.

Bachelors Degree in computer science, computer engineering, or other technical field, or equivalent work experience required; advanced degree preferred.

9+ years of technical delivery experience with a demonstrated track record of growing responsibility.

Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec.

Experience with design and coding across one or more platforms and languages a plus.

Agile Certification or Certified Scrum Master a plus.

High-performing Behaviors:.

Steer and deliver communications to all levels of leadership.

Builds high trust and creditability within the team through deep domain knowledge of the business and underlying technology.

Drives the DevOps, CI/CD (Continuous Integration /Continuous Deployment) mindset and practices within the team.

Technology Core Competencies:.

Adaptive Communication.

Agile Practices.

Industry and Company Knowledge.

Technology Industry Trends Game Changers.

Courage, Curiosity, Ingenuity, Tenacity.

Enterprise and Business Architecture.

Release and Deployment.

Requirements Gathering and Definition.

Leadership, Analytical Thinking, Decision Making.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.

That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:.

Competitive base salaries.

Bonus incentives.

Support for financial-well-being and retirement.

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.

Generous paid parental leave policies (depending on your location).

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).

Free and confidential counseling support through our Healthy Minds program.

Career development and training opportunities.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.