Strategy Manager (Chief of Staff)

Join Team Amex and let's lead the way together.

The Strategy Manager will serve as a key member of the Leadership Team. He/she will be responsible for a broad range of activities including project management, communications and talent initiatives to help ensure business objectives are achieved and will need to possess outstanding thought leadership, strategic thinking, analytical and organizational skills and will have a proven record of excellence, operating independently and thriving within a high performing team environment.  The ideal candidate should be a mature and self-aware communicator who can effectively influence at all levels of management, multitask, and prioritize as business needs evolve.

Job Description

• Assist with the creation and execution of strategies, processes, initiatives, and goals.
• Lead leadership team meetings, strategic planning sessions and department town halls.
• Create impactful internal communications, including memos & key announcements.
• Develop robust presentations for executive meetings.
• Balance the management of core day-to-day business priorities with long-term strategic deliverables.
• Work closely with the MCOs team on Annual Planning and capacity planning.
• Manage and coordinate multiple project work streams.
• Lead colleague engagement initiative and talent management processes across the department.
• Engage and collaborate with key partners and stakeholders including CEG, Finance, Technologies & Corporate Communications.
• Managing large scale budgets and department travel strategy

Required Qualifications

• Highly motivated self-starter who can provide strategic thought leadership and lead projects with limited guidance, ideally with global experience as well as a high degree of cultural awareness.
• Strong communicator with a composed and confident presence who can effectively influence and prioritize as business needs evolve; excellent written and verbal communication skills with a high level of attention to detail.
• Strong project management, organization and planning skills and the ability to apply them in a fast paced, multi-tasking environment.
• Ability to break-down complex problems and leverage data analytics to drive outcomes.
• Ability to drive results in a complex, matrixed environment, and lead through persuasion and expertise with limited direct authority.
• Strong sense of integrity with ability to handle sensitive issues and maintain confidentiality.
• Strong executive presence with ability to effectively build relationships with and influence stakeholders at all levels and communicate across a diverse set of Blue Box constituents and markets.
• Passion for being a part of a diverse, global team operating in a dynamic environment.

Preferred Qualifications

University degree or equivalent required; MBA or other Masters degree preferred.

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.