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239 American Express Jobs

Analyst-Network Policy & Process

1-4 years

₹ 3.05 - 21L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Analyst-Network Policy & Process

American Express

posted 22d ago

Job Role Insights

Flexible timing

Job Description

  • Utilize Microsoft Office tools, FrameMaker, and Adobe to manage day-to-day writing and publishing for new and updated policy and technical content, including:
  • Document creation, maintenance, correcting errors, and generating PDFs
  • Generating, formatting and updating documents: books, lists, tables, master - pages, reference - pages, indexes, text inserts, cross - references, markers, variables, etc.
  • Ability to balance multiple projects and complete all required deliverables within prescribed timelines
  • Maintain high accuracy and thoroughness while executing tasks through a document s creation, maintenance, editing, and delivery
  • While these describe the overall responsibilities of the position, additional duties may be assigned
Qualifications:
  • Four + years of experience in technical writing (financial services industry experience preferred)
  • Advanced experience in FrameMaker
  • Proven experience with Adobe Experience Manager Guides, drafting content within the DITA XML framework, and creating/modifying systematic workflows .
  • Strong organization and project management skills with the ability to manage multiple projects with competing timelines
  • Proven flexibility and adaptability in both driving results and developing process strategies
  • Strong written and oral communication skills
  • Adaptability to work in a dynamic and cross - functional environment, with strong attention to detail and accuracy
  • Ability to problem-solve, troubleshoot, and work independently
Preferred:
  • Interest in digital publishing techniques and experience with publication tools, including implementing or developing Content Management Systems (CMS)
  • Familiarity with American Express products and operations
  • Experience in the payments industry
  • Multinational and global collaboration experience

Employment Type: Full Time, Permanent

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What people at American Express are saying

4.1
 Rating based on 82 Analyst reviews

Likes

Except job security nothing is there

Dislikes

Working here since 2011 and re joined in 2017 still position is same.. working in a bank I feel great opportunity lots of Learning opportunities but in American Express I did not found any kind of opportunity..

Read 82 reviews

Analyst salary at American Express

reported by 495 employees with 1-10 years exp.
₹12.9 L/yr - ₹28 L/yr
148% more than the average Analyst Salary in India
View more details

What American Express employees are saying about work life

based on 2.9k employees
66%
68%
74%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

American Express Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Job Training
Soft Skill Training +6 more
View more benefits

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American Express Gurgaon / Gurugram Office Location

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Gurgaon Office
Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II Gurgaon
Haryana 122002

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