Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Agilent Technologies

Compare

4.1

based on 330 Reviews

Video summary

31 Agilent Technologies Jobs

Field Service Application Engineer

Agilent Technologies Pvt Ltd

4.1

based on 330 Reviews

4-7 years

Hyderabad / Secunderabad

1 vacancy

Field Service Application Engineer

Agilent Technologies

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Customer Service SQL Instrumentation Engineering Application Support HPLC

+ 1 more

Job Description

Provides technical & application services & support to Agilent customers. This includes timely and cost-effective problem resolution with the objective to enhance our customer experience and meet Agilent contractual agreements. Leverage post sales interactions with customers to probe and qualify further revenue opportunities and provides highly qualified leads to sales. Performs a set of required admin tasks to ensure flawless customer service for contract and trade customers.

Job Roles & Responsibilities

Responsibilities of this position include but are not limited to;

Responsible for providing technical & application support for Agilent analytical instruments to existing & new customers in markets of Biopharma / Proteomics / Pharma / Food etc. at identified locations at PAN India level.
Deliver customer education courses on-site as well at COE labs
Cost & time effective application method deployment on Agilent instruments
Promptly troubleshoot method/technology transfers issues from one instrument to another.
Lead projects requiring coordination with other functions & customers.
Deliver product seminars for customers, prospects, and employees.
Training of internal & external team and provide technical support.
Respond promptly to related customer queries & help in prompt resolution of customer escalations.
Participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs.
Perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products as required.
Co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted.
Must be willing to travel extensively

Qualifications

Master s Degree in Chemistry/Analytical Chemistry / Instrumentation / Pharmacy / Biotechnology or equivalent
Relevant basic/theoretical knowledge of analytical instruments like HPLC, LCMS, LC-QTOF, GPC, GC, GCMS, ICPMS, ICPOES, AAS, UV, FTIR etc. (preferably LCMS, LCQTOF) Biopharma exposer will be added advantage
Experience more then 4 years
Candidate should enjoy travelling and visiting customers.
Excellent numerical, verbal and written communication, troubleshooting and problem-solving skills along with good organizational & negotiation skills.

Employment Type: Full Time, Permanent

Read full job description

Agilent Technologies Interview Questions & Tips

Prepare for Agilent Technologies roles with real interview advice

Top Agilent Technologies Application Service Engineer Interview Questions

Q1. What instruments are you knowledgeable about that are used in the chemical and healthcare industries?

asked in Field Service Engineer interview

View answer (1)

Q2. Analytical instruments and their applications? What is Columns and bond elut ? Differentiate phases in chromatography? How and to whom you c ... read more

asked in Inside Sales Account Manager interview

View answer (1)

Q3. Could you provide an explanation of the application for each instrument you have mentioned?

asked in Field Service Engineer interview

View answer (1)

View all 14 questions

What people at Agilent Technologies are saying

What Agilent Technologies employees are saying about work life

based on 330 employees

76%

88%

69%

66%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare Agilent Technologies with

Thermo Fisher Scientific

3.9

Compare

Waters Corporation

4.0

Compare

PerkinElmer

4.2

Compare

Danaher

4.0

Compare

Bio-Rad Laboratories

3.5

Compare

Shimadzu Corporation

5.0

Compare

Mettler-Toledo

3.6

Compare

Merck Group

4.1

Compare

Hetero

3.9

Compare

Viatris

4.2

Compare

Abbott

4.1

Compare

Akums Drugs & Pharmaceuticals Limited

4.4

Compare

GlaxoSmithKline Pharmaceuticals

4.1

Compare

Pfizer

4.0

Compare

DIVI'S Laboratories

3.7

Compare

Sanofi

4.2

Compare

Fresenius Kabi

4.2

Compare

Piramal Pharma

4.0

Compare

Novo Nordisk

4.1

Compare

Teva Pharmaceuticals

3.9

Compare

Similar Jobs for you

Application Specialist at Bruker

Mumbai

2-5 Yrs

₹ 4-7 LPA

Field Service Engineer at Charles River Laboratories India Pvt. Ltd.

Hyderabad / Secunderabad, Bangalore / Bengaluru + 1

2-5 Yrs

₹ 5-7 LPA

Quality Control Analyst at Tosc International

Rudrapur, Pantnagar

1-4 Yrs

₹ 2-4 LPA

Quality Control Chemist Executive at Bo International

New Delhi

1-4 Yrs

₹ 4-7 LPA

Field Service Engineer at INVITROGEN BIOSERVICES INDIA PRIVATE LIMITED

Gurgaon / Gurugram

4-7 Yrs

₹ 6-9 LPA

Senior Research Fellow at TERI

New Delhi

3-8 Yrs

₹ 5-8 LPA

Field Application Specialist at PerkinElmer, Inc.

Hyderabad / Secunderabad

4-8 Yrs

₹ 7-11 LPA

R&D Manager at Buckman

Chennai

4-9 Yrs

₹ 6-11 LPA

Field Service Supervisor at Honeywell

Mumbai

4-5 Yrs

₹ 6-7 LPA

Field Service Engineer at IDEAL MOTOR

Remote

5-10 Yrs

₹ 7-12 LPA