Advantmed - IT Infrastructure Manager (10-12 yrs)

Job highlights :

Bachelor's degree in computer science, Information Systems or a related field. A master's degree or equivalent professional qualification in a relevant field is preferred. A minimum of 10-12 years of proven experience in IT Infrastructure and team management in a multi-entity organization.

Role & responsibilities :

- Strategic Planning : Develop and implement IT strategies that align with the organization's regional and global objectives. This could involve integrating new technologies, streamlining processes, or improving security measures.

- Leadership : Create best practices and set up resources if and when required along with setting goals, offering feedback, and providing support as and when needed.

- Project Management : Oversee all IT projects across multiple offices, ensuring they are completed on time and within budget. This includes assigning tasks, monitoring progress, and resolving issues as they arise.

- System Implementation and Maintenance : Supervise the implementation and maintenance of IT systems, networks, and infrastructure to ensure efficient operation. This can involve troubleshooting technical issues, upgrading software, or implementing new systems.

- Vendor Management : Negotiate and manage contracts with IT vendors and service providers. This often involves evaluating their performance and ensuring they deliver quality services that meet the organization's needs.

- Budgeting and Resource Allocation : Oversee the regional IT budget, ensuring funds are allocated effectively. This may involve making decisions about hardware purchases, software subscriptions, or staffing needs.

- Risk Management and Security : Develop and implement security protocols to protect the organization's data and IT assets. This often involves conducting risk assessments and ensuring compliance with relevant regulations and industry standards.

- Staff Training and Development : Train employees on new technologies, systems, and procedures to ensure they have the necessary skills and knowledge to perform their jobs effectively.

- Reporting : Provide regular reports to senior management within the region and in HQ, summarizing the performance of the IT department, ongoing projects, and any challenges or issues.

- Business Continuity and Disaster Recovery Planning : Develop and implement strategies to maintain business operations in the event of a disaster or disruption, such as a data breach or power outage.

- Flexibility and Adaptability : Perform other related duties as assigned, always acting as a proactive communicator and change agent, ready to adapt to the evolving needs of the organization.

Preferred candidate profile :

- Bachelor's degree in Computer Science, Information Systems, or a related field.

- A master's degree or equivalent professional qualification in a relevant field is preferred.

- A minimum of 10 -12 years of proven experience in IT management, in a multi-entity organization.

- Experience working with Microsoft Windows Server, Active Directory, and Backup software, Disaster Recovery, Datacenter operations.

- Strong knowledge of networking, virtualization, cloud computing and security best practices.

- Hand-on experience with infrastructure technologies such as servers, storage, firewalls and load balancers.

- Hand-on experience on Plan, design and deploy cloud infrastructure starting from the scratch and must have cloud migration experience.

- Proficient in Office 365 Admin including Azure Active Directory, MDM, Intune.

- Demonstrated ability to manage IT systems and staff remotely through appropriate technology.

- Excellent ability to plan and execute technology projects and system implementations effectively.

- Strong organizational skills, capable of handling multiple tasks, meeting tight deadlines, and adapting to changing priorities.

- Excellent leadership, communication, negotiation, and project management skills are a must.

- Good critical thinking and problem-solving skills, with a demonstrated ability to manage and engage with stakeholders across functions.

- High level of personal integrity, and the ability to professionally handle confidential matters and demonstrate a high level of judgement and maturity.

- Ability to work in highly process driven work environment with good Agile skillset and navigate around challenges.

- Adaptable, self-starter, team player & focused able to work independently.

- Relevant certification (i.e., ITIL, CCNA, MCSA, Azure Certified solution Architect, AWS Certified Solution Architect) would be Advantageous.