Executive - Outbound experience

We are currently hiring for Executive - Outbound Experience at Mumbai, Kemps corner (Grant Road) Location.

Please find below JD for your reference :
Employment Type: Full Time
Working days - 5 Days

Communication - Excellent

Industry - Healthcare/ Hospitals/ Medical

Education - Graduation Mandatory (Any stream)

Experience - 2- 8 Years

Location - Kemps corner, Mumbai. Close to Grant road station.


Responsibilities:

• Purpose - This profile will play a pivotal role in driving business growth by identifying and converting potential leads into clients. This covers Pan India Centres/Foundations. This role requires excellent communication skills, a proactive attitude, and a customer-centric approach to ensure exceptional service and engagement.
• Lead Generation: Identify and contact potential clients through outbound calls, emails, social media or other communication channels.
• Follow-up & Conversion: Follow up with leads, address their queries, and convert them into scheduled appointments.
• Customer Relationship Management: Build and maintain strong relationships with prospective leads, ensuring their needs are met and expectations are exceeded.
• Targets: Meet or exceed daily, weekly, and monthly targets for lead conversions responsible for PAN India Centre/Foundations.
• Product/Service Knowledge: Have a strong understanding of our services to effectively communicate and promote offerings to potential clients.
• Record Keeping: Maintain accurate records of all interactions with leads in the lead sheet and the CRM system.
• Customer Feedback: Gather feedback from potential patients to improve services and address concerns effectively.

Do check out our company website: www.mpowerminds.com for more information.