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51 ACT Fibernet Jobs

Collection and Retention

2-7 years

₹ 2.25 - 3.75L/yr

New Delhi

1 vacancy

Collection and Retention

ACT Fibernet

posted 6d ago

Job Role Insights

Flexible timing

Job Description

Role Description

• Responsible to call customer and remind for payment.

• Responsible to act as a bridge between field executives and team leaders

• Responsible for constantly follow up Arrears payment

• Work consistently to rectify billing error

• Responsible for Analysis and feedback of unpaid accounts

• Follow up for reactivation of inactive accounts.

Key Result Areas:

To contribute towards company's profitability by ensuring 100% collection both in terms of customer

and value resulting to a sustained business with desired customer satisfaction.

Education:

Should have Graduate or equivalent degree

Work Experience:

• Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice

process)

• Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound.

(Voice process)

• Should have experience handling MIS or strong experience with MS excel, MS word

• Should possess excellent communication and interpersonal skills.

• Immediate Joiners or Max 15 days notice period preferred

• Language preferred - English & Hindi

• Week Off: 6 days working & 1 day rotational week off / Rotational Day

For more details contact : 7985724666



Employment Type: Full Time, Permanent

Read full job description

ACT Fibernet Interview Questions & Tips

Prepare for ACT Fibernet roles with real interview advice

Top ACT Fibernet Interview Questions

Q1. What is a network and u now switch
Q2. What is pppoe What is meaning wan How to configuration routers
Q3. What is power battery switch
View all 60 questions

What people at ACT Fibernet are saying

What ACT Fibernet employees are saying about work life

based on 2.1k employees
50%
55%
59%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

ACT Fibernet Benefits

Job Training
Health Insurance
Soft Skill Training
Cafeteria
Team Outings
Child care +6 more
View more benefits

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