Office Coordinator

Job Title: Office Coordinator Sales Support & Backend Operations

Job Location: [Nehru Palace , Delhi

Department: Sales / Operations

Reports to: Sales Manager / Operations Lead

Position Overview:

We are looking for an organized, detail-oriented, and proactive Office Coordinator to support our sales team and ensure smooth day-to-day operations. The ideal candidate will be responsible for coordinating deliveries, managing payment follow-ups, creating sales reports, and handling various office backend tasks. This role requires excellent communication skills, proficiency in basic IT tools (e.g., Outlook, Excel, email), and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

* Sales Support: Coordinate with the sales team to ensure timely and accurate deliveries to customers. Ensure all delivery schedules are communicated clearly and promptly to both customers and the sales team.

* Payment Follow-ups: Follow up with customers regarding outstanding payments, ensuring timely collection and keeping records of payment statuses.

* Sales Reporting: Prepare and maintain detailed sales reports, including sales sheets, delivery status updates, and customer payment tracking. Ensure accurate documentation of sales activities and outcomes.

* Office Backend Tasks: Handle administrative tasks related to the sales process, such as updating CRM systems, managing sales documentation, and assisting with internal communications.

* Customer Coordination: Serve as the primary point of contact for customers regarding order updates, delivery status, and payment inquiries.

* Communication: Maintain clear communication with the sales team and other internal departments to ensure seamless coordination of deliveries and customer requests.

* Email & Document Management: Regularly manage emails, schedule meetings, and maintain organized files and documents related to sales and office operations.

Qualifications:

* Excellent Communication Skills: Strong verbal and written communication skills in English. Ability to effectively communicate with customers, sales teams, and internal departments.

* Basic IT Skills: Proficiency in Microsoft Outlook, Excel, and email communication. Ability to handle spreadsheets, create reports, and perform basic office tasks.

* Organizational Skills: Strong attention to detail with the ability to manage multiple tasks and priorities efficiently.

* Time Management: Ability to meet deadlines and manage multiple responsibilities in a fast-paced environment.

* Experience: Previous experience in office coordination, administrative support, or sales support roles is a plus.

* Customer-Focused: Friendly and professional attitude toward customer inquiries and concerns.

* Problem-Solving: Ability to resolve issues promptly and efficiently, ensuring smooth coordination of office operations and customer satisfaction.

Key Skills:

* Sales coordination

* Payment follow-up

* Sales report generation

* Delivery scheduling

* Office administration

* Customer support

* Basic IT skills (Outlook, Excel, etc.)

* Communication and interpersonal skills

Why Join Us?

* Supportive and collaborative work environment.

* Opportunities for professional growth and skill development.

* Training to enhance your administrative and communication skills.

If you are organized, reliable, and ready to take on a diverse and dynamic role, we would love to hear from you. Apply now to be part of our growing team!