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Accor Hospitality

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4.7

based on 75 Reviews

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912 Accor Hospitality Jobs

Assistant Manager- Outlet

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

6-10 years

Mumbai

Assistant Manager- Outlet

Accor Hospitality

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Hotel Management Accounting Hospitality Catering Resort Training

+ 8 more

Job Description



About The Role :
  • Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
  • Analyze and submit month-end reports and identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
  • Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
  • Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
  • Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
  • Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
  • Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
  • Handle guests’ complaints and comments tactfully and efficiently
  • Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
  • Maintain department communication logbook and updated notice board
  • Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
  • Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
  • Ensure that health, safety and security procedures are in place in the outlet
  • Attend all briefings, meetings and trainings as assigned by management
  • Perform proper handover and communication to the next shift
  • Assist other food & beverage outlets with their operations during peak times or when required
  • Interview, select and recruit outlet employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

    • Qualifications
  • Secondary / High school education
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 2 years of relevant experience in a similar capacity
  • Good working knowledge of MS Excel, Word, & PowerPoint
  • High degree of professionalism with sound human resources management and business acumen capabilities
  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Assistant Manager roles with real interview advice

    What people at Accor Hospitality are saying

    Assistant Manager salary at Accor Hospitality

    reported by 4 employees with 3-10 years exp.
    ₹3.6 L/yr - ₹6.5 L/yr
    44% less than the average Assistant Manager Salary in India
    View more details

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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