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190 Accor Hospitality Jobs
Spa Executive
Accor Hospitality
posted 5hr ago
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Flexible timing
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Job Description
Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Job Description
The Spa Wellness Executive will play a key role in the development, management, and delivery of our spa services and wellness programs. This position requires a dynamic individual with a strong background in spa and wellness management, excellent organizational skills, and a commitment to providing exceptional guest experiences.
Key Responsibilities:
Program Development Management:
- Design and implement wellness and spa programs that align with our vision of longevity and holistic well-being.
- Develop and maintain a diverse range of spa treatments, services, and packages that cater to different guest needs and preferences.
- Stay informed about industry trends and best practices to continually enhance our offerings.
Guest Experience:
- Ensure that all guests receive exceptional service from their initial contact through to the completion of their spa experience.
- Address guest inquiries, feedback, and concerns in a professional and timely manner.
- Personalize guest interactions and recommendations to enhance their overall spa experience.
Team Leadership Training:
- Lead, motivate, and support spa staff, including therapists and wellness practitioners, ensuring high standards of service and professionalism.
- Conduct regular training sessions and workshops to keep the team updated on new treatments, techniques, and wellness trends.
- Evaluate staff performance and provide constructive feedback to foster continuous improvement.
Operational Management:
- Oversee daily spa operations, including scheduling, inventory management, and facility maintenance.
- Ensure that all spa equipment, products, and facilities are maintained to the highest standards of safety and hygiene.
- Monitor and manage the spa budget, including tracking expenses, managing inventory, and maximizing revenue.
Marketing Promotions:
- Collaborate with the marketing team to develop and execute promotional strategies, special offers, and events that drive spa traffic and enhance guest engagement.
- Assist in creating engaging content for social media and other marketing channels to promote spa services and wellness programs.
Quality Control Compliance:
- Ensure that all spa treatments and services are delivered in accordance with Fairmont s quality standards and regulatory requirements.
- Implement and monitor procedures to ensure compliance with health, safety, and hygiene regulations.
Qualifications
- Bachelor s degree in Hospitality Management, Wellness, Business Administration, or a related field preferred.
- Minimum of 3-5 years of experience in spa management, wellness program development, or a similar role, with a proven track record of success.
- Strong understanding of wellness trends, spa treatments, and longevity practices.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and multitasking abilities with a keen attention to detail.
- Proficiency in spa management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
Additional Information
- Oral and written fluency in English
Employment Type: Full Time, Permanent
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based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
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