Add office photos
All Filters
623 Accor Hospitality Jobs
Spa & Wellness Executive
Accor Hospitality
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Spa & Wellness Executive will play a key role in the development, management, and delivery of our spa services and wellness programs. This position requires a dynamic individual with a strong background in spa and wellness management, excellent organizational skills, and a commitment to providing exceptional guest experiences.
Key Responsibilities:
Program Development & Management:
- Design and implement wellness and spa programs that align with our vision of longevity and holistic well-being.
- Develop and maintain a diverse range of spa treatments, services, and packages that cater to different guest needs and preferences.
- Stay informed about industry trends and best practices to continually enhance our offerings.
Guest Experience:
- Ensure that all guests receive exceptional service from their initial contact through to the completion of their spa experience.
- Address guest inquiries, feedback, and concerns in a professional and timely manner.
- Personalize guest interactions and recommendations to enhance their overall spa experience.
Team Leadership & Training:
- Lead, motivate, and support spa staff, including therapists and wellness practitioners, ensuring high standards of service and professionalism.
- Conduct regular training sessions and workshops to keep the team updated on new treatments, techniques, and wellness trends.
- Evaluate staff performance and provide constructive feedback to foster continuous improvement.
Operational Management:
- Oversee daily spa operations, including scheduling, inventory management, and facility maintenance.
- Ensure that all spa equipment, products, and facilities are maintained to the highest standards of safety and hygiene.
- Monitor and manage the spa budget, including tracking expenses, managing inventory, and maximizing revenue.
Marketing & Promotions:
- Collaborate with the marketing team to develop and execute promotional strategies, special offers, and events that drive spa traffic and enhance guest engagement.
- Assist in creating engaging content for social media and other marketing channels to promote spa services and wellness programs.
Quality Control & Compliance:
- Ensure that all spa treatments and services are delivered in accordance with Fairmont s quality standards and regulatory requirements.
- Implement and monitor procedures to ensure compliance with health, safety, and hygiene regulations.
Qualifications
- Bachelor s degree in Hospitality Management, Wellness, Business Administration, or a related field preferred.
- Minimum of 3-5 years of experience in spa management, wellness program development, or a similar role, with a proven track record of success.
- Strong understanding of wellness trends, spa treatments, and longevity practices.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and multitasking abilities with a keen attention to detail.
- Proficiency in spa management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
Employment Type: Full Time, Permanent
Read full job descriptionAccor Hospitality Interview Questions & Tips
Prepare for Accor Hospitality roles with real interview advice
People are getting interviews at Accor Hospitality through
People are getting interviews through
(based on 7 Accor Hospitality interviews)
Job Portal
Campus Placement
Walkin
58%
14%
14%
14% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Accor Hospitality are saying
What Accor Hospitality employees are saying about work life
based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
View more benefits
Compare Accor Hospitality with
Marriott International
Compare
Hilton
Compare
Ihg Group
Compare
Wyndham Hotel Group
Compare
Hyatt Regency
Compare
Radisson Hotels
Compare
Oberoi Group of Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
Lemon Tree Hotels
Compare
ITC Hotels
Compare
Oyo Rooms
Compare
Jubilant Foods Works
Compare
Mahindra Holidays & Resorts
Compare
café Coffee day
Compare
Devyani International
Compare
Burger King
Compare
JW Marriott
Compare
Barbeque Nation
Compare
Pizza Hut
Compare
THE LEELA PALACES HOTELS & RESORTS
Compare
Similar Jobs for you
Assistant Manager Guest Services ( F&B Service & Front Office)
3-5 Yrs
Mumbai
Share an Interview