Duty Manager

About The Role :
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness.
Responsible for maintaining high level of room sales by up-selling.
Adhere to the Standard Operating Procedures & policies.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.

Qualifications
Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information
Your team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.