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Accor Hospitality

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4.7

based on 75 Reviews

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907 Accor Hospitality Jobs

Banquet Service Ambassador

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Udaipura

Banquet Service Ambassador

Accor Hospitality

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Quality Assurance Hotel Management Retail Import Export Hospitality

+ 8 more

Job Description


About The Role :
  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting, cleanliness and side station preparation as per workstation assigned prior to the start of operation.
  • Greet all patrons warmly upon arrival at the door and escort them to the table.
  • Ensure that all food & beverage are served according to service standard.
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature.
  • Try to remember individual patron’s names and their preferences to extend a personalized service.
  • Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
  • Thank all patrons for patronizing the outlet upon their departure
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
  • Report any complaints, incidents or other irregularities to management
  • Assist other Food & Beverage outlets with their operations during peak times or when required

    • Qualifications
    Minimum One Year of experience on the same role.
    Hotel Management Degree/ Diploma Holder

    Additional Information
  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm under pressure.
  • Knowledge of the local area and its attractions is a plus.
  • Proficient in Microsoft Office Suite and property management systems.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Service Ambassador roles with real interview advice

    People are getting interviews at Accor Hospitality through

    (based on 7 Accor Hospitality interviews)
    Job Portal
    Campus Placement
    Walkin
    58%
    14%
    14%
    14% candidates got the interview through other sources.
    Moderate Confidence
    ?
    Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

    What people at Accor Hospitality are saying

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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