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AM IT

Accor Hospitality

posted 14d ago

Job Description



Company Description

Your Fairmont Journey Starts Here:

Are you asomeonewith a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

About The Role :

 Key Responsibilities: 

 Information Systems Planning: 
  • Ensure to evaluate user needs and system functionality.
  • Ensure that all Software Licenses and laws are adhered to.
  • Plan, direct and control all day-to-day information systems functions.
  • Plan and approve equipment and software purchases related to systems (operating systems, related software, storage devices, etc.).

  •  People Management: 
  • Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
  • Develop and maintain effective relationships with all the departments.
  • Respond to queries by resolving issues in a timely and efficient manner.
  • Ensure that the team has been trained for all safety provisions.
  • Ensure that all personnel are kept well informed of department’s objectives and policies.
  • Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

  •  Financial Management: 
  • Prepare operational reports and analyze new trends.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Determine fiscal and physical requirements for all the departments of the hotel prepare budgetary recommendations.
  • Conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment as required

  •  Operational Management: 
  • Direct and coordinate database management, network administration and user support services
  • Liaise with external agencies and equipment manufacturers to ensure effective management of the department.
  • Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.
  • Ensure to approve and recommend technology equipment and software as per the requirements.
  • To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
  • Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.


  • Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-3 years of experience in an IT support role, preferably in the hospitality industry.
  • Strong understanding of hotel management software and common IT systems.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and interpersonal skills to support staff and guests effectively.
  • Knowledge of network administration, security protocols, and data management practices.


  • Additional Information

     Our commitment to Diversity & Inclusion: 

    We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

    Employment Type: Full Time, Permanent

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    What people at Accor Hospitality are saying

    Assistant Manager Information Technology salary at Accor Hospitality

    reported by 2 employees with 10-13 years exp.
    ₹4.5 L/yr - ₹5.8 L/yr
    35% less than the average Assistant Manager Information Technology Salary in India
    View more details

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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