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Accor Hospitality

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4.7

based on 75 Reviews

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623 Accor Hospitality Jobs

Housekeeping Executive

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

2-4 years

Pune

Housekeeping Executive

Accor Hospitality

posted 10hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Operating Housekeeping Hotel Management Hospitality Cleaning Pest Control

+ 9 more

Job Description



About The Role :
  • Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints.
  • Ensure maximum efficiency in the performance of the assigned Room Attendants.
  • Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards.
  • To ensure that all rooms in the specified floor are serviced and cleaned daily.
  • Any matter which may effect the interests of  AccorHotels  should be brought to the attention of the Management.
  • Facilitates the functioning of and / or oversees the functioning of Guest ServiceDepartment or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties
  • Plan & coordinate the activities of the room attendants.
  • Maintain pantries with par stock of linen, cleaning supplies and guest request items.
  • Establish and maintain seamless co-ordination & co-operation with all departments of hotelto ensure maximum cooperation, productivity, morale and guest service.
  • Interact with guests and personnel of the hotel in an efficient and friendly manner.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
  • Inform the Executive Housekeeper about any damage or theft.
  • Supervise and coordinate pest control, schedules in rooms.
  • Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material.
  • Conduct on-going training and coach all the employees and ensure to maintain records.
  • Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants.
  • Ensure Housekeeping attendants maintain their equipment.
  • All lost and found articles are reported immediately to the coordinator.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Identify optimal, cost effective use of the resources and educate the team on the same.


    • Qualifications
  • Diploma / Degree in Hotel Management
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Housekeeping Executive roles with real interview advice

    People are getting interviews at Accor Hospitality through

    (based on 7 Accor Hospitality interviews)
    Job Portal
    Campus Placement
    Walkin
    58%
    14%
    14%
    14% candidates got the interview through other sources.
    Moderate Confidence
    ?
    Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

    What people at Accor Hospitality are saying

    Housekeeping Executive salary at Accor Hospitality

    reported by 2 employees with 5-9 years exp.
    ₹2.3 L/yr - ₹2.9 L/yr
    21% less than the average Housekeeping Executive Salary in India
    View more details

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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