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181 Accor Hospitality Jobs

Food and Beverage Hostess

1-3 years

Udaipur

1 vacancy

Food and Beverage Hostess

Accor Hospitality

posted 1mon ago

Job Description

  1. Guest Engagement: Warmly welcome guests upon arrival, escort them to their tables, and ensure their comfort throughout their dining experience.
  2. Menu Knowledge: Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.
  3. Order Management: Take accurate food and beverage orders from guests, ensuring all special requests are communicated to the kitchen and bar.
  4. Service Coordination: Work closely with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.
  5. Upselling: Proactively promote menu items, beverages, and special promotions to maximize revenue opportunities.
  6. Quality Assurance: Monitor and ensure the quality of food and beverage presentation meets Fairmont standards before serving to guests.
  7. Problem Resolution: Address any guest concerns or complaints promptly and professionally, striving to resolve issues to the guests satisfaction.
  8. Team Collaboration: Collaborate with fellow team members to provide seamless service and contribute to a positive working environment.
  9. Hygiene and Safety: Adhere to hygiene and safety regulations to maintain a clean and safe work environment for guests and colleagues.
Qualifications

  • Previous experience in a similar role within the hospitality industry preferred.
  • Excellent communication and interpersonal skills with the ability to engage positively with diverse guests.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work shifts, including weekends and holidays as per business needs.
  • Knowledge of food and beverage operations, including wine service, is an advantage.
  • Diploma or degree in hospitality management or a related field is desirable.

Employment Type: Full Time, Permanent

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What people at Accor Hospitality are saying

What Accor Hospitality employees are saying about work life

based on 75 employees
62%
51%
48%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Accor Hospitality Benefits

Cafeteria
Health Insurance
Job Training
Free Food
Team Outings
Soft Skill Training +6 more
View more benefits

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