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Marriott International

Compare

4.2

based on 1.3k Reviews

Video summary

619 Marriott International Jobs

AsstMgr-Food & Beverage

Marriott

4.2

based on 1.3k Reviews

3-6 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

AsstMgr-Food & Beverage

Marriott International

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Hospitality Business Administration Corporate Accounting Service Management Continuous Improvement

+ 2 more

Job Description

Position responsible for assigned food and beverage/culinary operations

Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service

Provides excellent customer service to all employees

Responds quickly and proactively to employees concerns

Uses coaching skills throughout the property

Demonstrates self confidence, energy and enthusiasm

Motivates and encourages staff to solve guest and employee related concerns

Ensuring Exceptional Customer Service

Provides excellent customer service

Responds quickly and proactively to guests concerns

Understands the brands service culture

Sets service expectations for all guests internally and externally

Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee

Follows up to ensure complaints have been addressed to the guests satisfaction

Develops a relationship with all guests to build repeated clientele internally and externally

Additional Responsibilities as Assigned

Complies with all corporate accounting procedures

Assists GM as needed with annual Quality audit

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Employment Type: Full Time, Permanent

Read full job description

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