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Director of Rooms
Accor Hospitality
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Company Description
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Job Description
- Director of Rooms is responsible for ensuring a smooth operation of Front Office, Butler Services, Guest Services, Housekeeping, Laundry, Security & Horticulture departments in an attentive, efficient and courteous manner.
- Director of Rooms is also responsible for providing all guests with excellence in service while maximizing productivity and developing team members. Assisting with the planning and managing of the overall operations of the Hotel to achieve guest, colleagues, stakeholders satisfaction and quality service while meeting/exceeding financial goals.
- Develop, recommend, implement, and manage the operational department s annual and long-term goals aimed at achieving operational excellence.
- Anticipate and address guest issues, establish proactive processes to promote guest satisfaction
- Be visible around the Hotel and show an active interest in engaging with guests
Qualifications
- Strong Rooms operations experience with minimum 15 years of overall experience and 2 to 3 years in a similar role in Luxury resorts.
- Pre Opening exposure, remote location work, high volume hotel experience is desirable.
- Entrepreneurial and creative mindset, comfortable taking charge of projects and expanding scope of responsibilities
- Outstanding Social skills to develop strong customer engagement
- Indian nationals only
Employment Type: Full Time, Permanent
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What people at Accor Hospitality are saying
Director salary at Accor Hospitality
reported by
1
employee
with 16
years exp.
₹56.2
L/yr - ₹62.1
L/yr
15%
more
than the average Director Salary in India
View more details
What Accor Hospitality employees are saying about work life
based on 75 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Accor Hospitality Benefits
View more benefits
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