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Service Delivery Ops Specialist

7-11 years

Gurgaon / Gurugram

Service Delivery Ops Specialist

Accenture

posted 2d ago

Job Description






Skill required:
Sourcing - Sourcing



Designation:
Service Delivery Ops Specialist



Qualifications:
Any Graduation



Years of Experience:
7 to 11 years




  • What would you do?
    Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.In this role, you will work and understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. You will collect and analyze quantitative and qualitative information to assess, screen, and select suppliers. Inventory performance will need to be improved through flexible fulfillment and available-to-promise methods. In this role, you may also have to work on the COUPA sourcing module.



    What are we looking for?
    Strong hold on COUPA CSO Sourcing module (execution)Engage client stakeholder(s) to understand the background and objective of the sourcing project, and strategize the approachDesign and configure the sourcing event in COUPA CSO (including questionnaire, bid sheet, scenarios, advanced query, custom fields, rebate set-up, gated questions, etc.).volume optimization, advanced algorithms, expressive bidding in CSOLead without guidance execution of sourcing projects to contract closure. Demonstrate the ability to negotiate both incumbent renewals or as part of a RFP process; achieve savings.Interact with key customer and internal stakeholders and work closely with them to identify areas of improvementOffer creative solutions to support the overall sourcing program and achieve desired resultsTo ensure timely project deliverables with the defined quality standards Will be responsible for creating & presenting the deliverables to Client/Internal global team membersStrong analytical skills and ability to translate data to create recommendationsProvide mentorship to team members as they deliver on client workEnsure the outcomes of the team are achieved per the set standardsRequires identifying and assessing complex problems f Strong hold on COUPA CSO Sourcing module (execution)Engage client stakeholder(s) to understand the background and objective of the sourcing project, and strategize the approachDesign and configure the sourcing event in COUPA CSO (including questionnaire, bid sheet, scenarios, advanced query, custom fields, rebate set-up, gated questions, etc.).volume optimization, advanced algorithms, expressive bidding in CSOLead without guidance execution of sourcing projects to contract closure. Demonstrate the ability to negotiate both incumbent renewals or as part of a RFP process; achieve savings.Interact with key customer and internal stakeholders and work closely with them to identify areas of improvementOffer creative solutions to support the overall sourcing program and achieve desired resultsTo ensure timely project deliverables with the defined quality standards Will be responsible for creating & presenting the deliverables to Client/Internal global team membersStrong analytical skills and ability to translate data to create recommendationsProvide mentorship to team members as they deliver on client workEnsure the outcomes of the team are achieved per the set standardsRequires identifying and assessing complex problems f


    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of moderately complex problems
  • May create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The person would require understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor
  • May interact with peers and/or management levels at a client and/or within Accenture
  • Guidance would be provided when determining methods and procedures on new assignments
  • Decisions made by you will often impact the team in which they reside
  • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shifts

     
    Qualifications
     

    Any Graduation

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.0
     Rating based on 6 Service Delivery Operations Specialist reviews

    Likes

    Nothing to be liked

    • Salary - Good
    • +1 more
    Dislikes

    Micro management..no freedom to rake decision.

    Read 6 Service Delivery Operations Specialist reviews

    Service Delivery Operations Specialist salary at Accenture

    reported by 113 employees with 7-20 years exp.
    ₹7.2 L/yr - ₹18 L/yr
    5% more than the average Service Delivery Operations Specialist Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 54.6k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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