Service Delivery Ops Senior Analyst

Skill required: Trust & Safety - Content management


Designation: Service Delivery Ops Senior Analyst


Qualifications:Any Graduation


Years of Experience:5 to 8 years

Language - Ability:English - Proficient


What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environmentThe Content Management team focuses on organizing, categorizing, auditing and publishing content and information with the help of specific tools and channels, for use by different groups and individuals. They are also responsible for auditing and ensuring quality of online content by flagging risks and providing clear feedbacks on errors. The team is responsible for managing the content on websites, social media pages, email campaigns, and responses.


What are we looking for?

Ability to establish strong client relationship

Ability to manage multiple stakeholders

Written and verbal communication

Adaptable and flexible

Ability to work well in a team

Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts


Qualifications
Any Graduation