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16924 Accenture Jobs

Quality Assurance Analyst

3-5 years

₹ 3.75 - 7.61L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Quality Assurance Analyst

Accenture

posted 22hr ago

Job Role Insights

Flexible timing

Job Description




Skill required:
Quality Checks - Operational Audit & Compliance



Designation:
Quality Assurance Analyst



Qualifications:
Any Graduation



Years of Experience:
3 to 5 years



What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Quality control is a process by which entities review the quality of all factors involved in productionThe Operational Audit & Compliance team focuses on auditing and managing effective implementation and delivery of functional processes within operations to mitigate risks. The role may require for you to have a good understanding of anti-corruption, BCM and infosec policies, records management and contractor controls. The team is responsible for establishing processes to validate the effectiveness and drive improvements wherever required.



What are we looking for?
  • Quality Assurance (QA)
  • Quality Management
  • Adaptable and flexible
  • Agility for quick learning
  • Commitment to quality


    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts


     
    Qualifications
     

    Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Quality Assurance Analyst roles with real interview advice

    What people at Accenture are saying

    4.2
     Rating based on 21 Quality Assurance Analyst reviews

    Likes

    The overall experience is ok

      Dislikes

      No work life balance No appraisals or hikes Micro management exists in every project

      • Job security - Poor
        +2 more
      Read 21 Quality Assurance Analyst reviews

      Quality Assurance Analyst salary at Accenture

      reported by 260 employees with 2-6 years exp.
      ₹3.4 L/yr - ₹10.5 L/yr
      10% more than the average Quality Assurance Analyst Salary in India
      View more details

      What Accenture employees are saying about work life

      based on 54.3k employees
      65%
      85%
      68%
      76%
      Flexible timing
      Monday to Friday
      No travel
      Day Shift
      View more insights

      Accenture Benefits

      Free Transport
      Cafeteria
      Work From Home
      Gymnasium
      Health Insurance
      Soft Skill Training +6 more
      View more benefits

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      Mumbai Office
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