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Accenture

Compare

3.8

based on 56.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

20269 Accenture Jobs

Trust & Safety Associate

Accenture Solutions Pvt Ltd

3.8

based on 56.2k Reviews

0-1 years

Bangalore / Bengaluru

Trust & Safety Associate

Accenture

posted 3hr ago

Job Role Insights

Flexible timing

Key skills for the job

Content Writing Video Editing Content Moderation Pharmacovigilance Proof Reading Content Review

+ 11 more

Job Description

Skill required: User-Generated Content Moderation - Content Moderation

Designation: Trust & Safety New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Review, classify and/or remove content according to client guidelines, using specific tools and channels

Understand and remain updated on changing client policies and guidelines

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

What are we looking for?

Agility for quick learning

Ability to work well in a team

Commitment to quality

Ability to handle disputes

Numerical ability

Strong coping, emotional resilience, and stress-management skills

Excellent comprehension, communication, and (insert language) skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Prepare for Safety Associate roles with real interview advice

What people at Accenture are saying

5.0

Rating based on 1 Safety Associate review

Anonymous · Other in Navi Mumbai

Likes

Transport facility.

Salary - Excellent

+6 more

Dislikes

There is nothing as such.

Read 1 Safety Associate review

Safety Associate salary at Accenture

reported by 10 employees

₹2 L/yr - ₹4 L/yr

39% less than the average Safety Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 56.2k employees

65%

85%

67%

75%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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