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Infra Tech Support Practitioner

0-2 years

Bangalore / Bengaluru

Infra Tech Support Practitioner

Accenture

posted 1d ago

Job Description




Project Role :
Infra Tech Support Practitioner


Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Vmware Virtualization Administration


Good to have skills :
NA
Minimum

0-2 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support.
Roles & Responsibilities:
  • Expected to build knowledge and support the team.
  • Participate in Problem Solving discussions.
  • Assist in the maintenance and support of production and development systems.
  • Configure services on various platforms.
  • Implement technology at the operating system-level.
  • Troubleshoot basic and intermediate level issues.
  • Collaborate with team members to resolve technical problems.
  • Provide hardware and software support.
  • Assist in the implementation of software solutions.
  • Conduct system testing and debugging.
  • Document technical procedures and processes.
  • Assist in the evaluation and selection of technology solutions.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Vmware Virtualization Administration.
  • Good To Have Skills:Experience with virtualization technologies.
  • Strong understanding of server and network areas.
  • Experience in troubleshooting hardware and software issues.
  • Knowledge of operating systems and software solutions.
  • Familiarity with system testing and debugging.
  • Ability to document technical procedures and processes.
  • Experience in evaluating and selecting technology solutions.
    Additional Information:
  • The candidate should have a minimum of 0-2 years of experience in Vmware Virtualization Administration.
  • This position is based at our Bengaluru office.
  • A 15 years full time education is required.

    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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