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17571 Accenture Jobs
Customer Service Associate
1-3 years
₹ 3.08 - 6L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
Customer Service Associate
Accenture
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Next Generation Customer Operations - Customer Service Technology
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for?
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
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What people at Accenture are saying
Rating based on 204 Customer Service Associate
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Multiple benefits if you are a Residential employee salary compensation incentives etc.
- Skill development - Good
if you are a service provider i.e. Contractual basis employee your life will be hell every other day you will be reminded that you are a contractor no proper remuneration no proper leaves no job security etc.
- Promotions - Bad
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