S&C GN - T&O - Instructional Design - Manager

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Practice Overview:

CN TD&L specializes in envisioning, designing, developing and deploying industry-specific custom learning solutions in areas of large business and workforce transformations, leadership capability development, corporate academies etc. that abide to the growing needs of mobility and technology usage. We help clients develop individual and organizational capabilities that accelerate workforce productivity and business performance through a complete end-to-end learning solution including:

Learning Planning: Aligning an organization's learning needs with business objectives

Learning Design & Development: Building, buying and reusing learning content

Learning Delivery: Planning and delivering learning across a mix of media

Learning Administration: Enabling learning management and administrative services

Considering future workforce needs and digital opportunities, CN offers learning services that enable clients to incorporate new ways of working and define their talent development strategy through business-aligned yet cutting edge training solutions:

Anytime, anywhere learning:Provide customized, networked, and just-in-time learning in the form of games, engaging and media-rich videos, and bite-sized modules

Organization-based, offline and online learning:Provide formal learning methods for complex andhighly technical content that are focused towards high-impact learning experience and performance assessment

Explore, research and learn with peers:Provide opportunities for collaboration forums within organizations that help increase employee engagement, encourage inputs from employees at all levels and serve as good repository of knowledge-based material by leveraging forums and knowledge management platforms

Real-time, decision-based learning: Provide real-time, context-integrated learning to apply skills learnt making learners feel more confident and lead to effective enhancement of their skills

Cloud-based, competency driven off the shelf courses:Provide unique cloud-based, competency driven offering of Academies, blended with outcome-driven and innovative delivery techniques

With a 400+ team of deep-skilled learning practitioners across India, China, Poland, LatAm, Germany, South Africa, the CN TD&L Practice has executed more than 300+ projects with over 100+ clients, across North America, EALA and APAC, across all industries like Products, Resources, Finance, Public Sector etc.

Skill/Operating Group

Instructional Design [T&O]

Level

Manager

Location

Gurgaon/Mumbai/Bangalore/Pune

Travel Percentage

Expected Travel could be anywhere between 0-100%

Principal Duties

And Responsibilities:

Analyze learning needs to address the business requirements, prioritize the identified skill gaps, develop the learning and curriculum strategy, and recommend fit-for-purpose learning interventions that align with business needs.

Effectively collaborate with the clients to identify the business need and propose the learning solutions that best fit the clients' needs and build trusted advisory relationships.

Identify opportunities to implement new and innovative learning strategies into the solution while business priorities and learning needs evolve.

Set up the project by defining the required processes, team structure, and ways of working; create and manage workplans to mitigate risks; establish collaborative working relationships; and support successful project execution.

Manage and mentor a team of instructional designers and media/technology designers across different locations and provide guidance for developing instructionally sound, creative and high-quality solutions with high-impact outcomes.

Manage ecosystem partners for addressing learning needs, as needed.

Manage budget, scope, timelines and effort needed to design and develop varied learning solutions across multiple programs; and align with internal and external stakeholders to manage and fulfill business expectations and commitments.

Monitor project performance and report progress and outcomes to internal and external stakeholders and on multiple forums, as required.

Demonstrate agility to adapt the learning solution to evolving business and audience needs, as needed.

Contribute to the development and execution of organizational and practice initiatives.

Contribute to business development by developing proposals for new work and building client relationships.

Experience:

12+ years of experience in the areas of instructional design, learning delivery and learning technology

5+ years of proven expertise in executing successful corporate learning programs and managing large teams

Experience in leading and managing agile learning projects in a fast-paced environment

Experience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functions

Experience in working with global teams, cultures and industries

Experience in providing consulting services to the client to facilitate the design, development, and implementation of a variety of learning solutions

Experience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business development

Experience in designing new-age learning solutions and innovative application of eLearning technologies

Be an expert in at least one niche area of learning design / technology / experience

Key Competencies and Skills:

Extensive knowledge of learner-centric, performance-based instructional theories and adult learning principles and their implementation thereof

Deep awareness of new, upcoming and disruptive technologies impacting various industry groups and their learning needs

Strong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high quality results

Strong analytical skills and experience using and presenting data to make decisions

Ability to work effectively in an agile, continuously evolving, and sometimes ambiguous environment

Ability to perform comprehensive reviews of training materials, proposals and training budget, effort and staffing requirements

Ability to build strong relations with multiple stakeholders

Experience in using rapid development tools (e.g. Articulate Studio, Storyline, Captivate, and Camtasia) and working with learning platforms such as LMSs (e.g., Cornerstone OnDemand (CSOD), SuccessFactors, SumTotal) and LXPs (e.g., Degreed, Edcast, Fuse Universal, Percipio, Area9) is an additional advantage

Soft Skills:

Strong analytical skills

Structured problem solving

Business acumen and integrated business perspective

Effective communication in visual, oral and written forms

Excellent interpersonal and coaching skills

Cross-cultural competence

Strong program management skills

Effective people/team management skills

Qualifications


Qualifications:

Education- Graduate/Post Graduate preferable with Background in HR/Learning

Professional Background - Desirable - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certification