Application Support Engineer

Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Electronic Medical Records (EMR)



Good to have skills :No Function Specialty
Minimum

3 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Proactively identify and resolve software-related issues.

Collaborate with cross-functional teams to troubleshoot system problems.

Develop and implement solutions to enhance system performance.

Provide technical support and guidance to end-users.

Document troubleshooting steps and solutions for future reference.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Electronic Medical Records (EMR).

Strong understanding of software systems and troubleshooting methodologies.

Experience in diagnosing and resolving software issues.

Knowledge of database management and SQL queries.

Familiarity with ITIL framework for incident management.
Additional Information:

The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).

work from office is mandatory for all working days

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualifications

15 years full time education