Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Network Infrastructures

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :CCNA CCNP

Job description:A:Plan and implement low to medium risk changes on production systems B:Analyze and assess the impact and risk of low to medium risk changes on production systems C:Resolve standard incidents affecting the operation or availability of systems D:Daily Monitoring of Network Devices and Reporting E:Review the problem management register and identify and implement actions F:Documentation Assist disaster recovery testsExperience:A:Experience on OSI model TCP IP and IP Subnetting B:Understanding of Virtual Machines/ FirewallsC:Powershell scripting D:Experience in configuration of Cisco Switches Routers and wireless devices E:Good Troubleshooting skills in Cisco Switches and Routers F:Good to have AWS certification, CCNA, CCNPOther requirements:A.Good verbal and written communication skill to connect with customer at varying levels of organization B.B:Ability to operate interdependently and make decision
Additional Information:

The candidate should have a minimum of 2 years of experience in providing technical support for Network Infrastructures.

The ideal candidate will possess a strong educational background in Computer Science or a related field.

This position is based at our Bengaluru office.QualificationCCNA CCNP