Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SD-WAN Operations

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :BE
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and resolving any technical issues that may arise. Your expertise in SD-WAN Operations will be essential in maintaining the efficiency and reliability of our systems.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Ensure the smooth operation of critical business systems.

Identify and resolve technical issues within multiple components of the systems.

Collaborate with cross-functional teams to address and solve complex problems.

Contribute to the decision-making process and provide valuable insights.

Continuously improve the efficiency and reliability of the systems. Professional & Technical Skills:

Must To Have Skills:Proficiency in SD-WAN Operations.

Experience in troubleshooting and resolving technical issues.

Strong knowledge of network protocols and configurations.

Familiarity with monitoring tools and techniques.

Excellent problem-solving and analytical skills. Additional Information:

The candidate should have a minimum of 5 years of experience in SD-WAN Operations.

This position is based at our Hyderabad office.

A BE degree is required.QualificationBE