Zaggle Prepaid Ocean Services Associate Product Manager Interview Questions and Answers

Q1. Talk about yourself
Ans. 
Experienced product manager with a background in tech and a passion for creating user-centric solutions.
• Over 5 years of experience in product management roles

• Strong technical background with expertise in software development

• Proven track record of launching successful products that meet user needs

• Passionate about UX/UI design and creating intuitive user experiences
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Q2. Why you want to join?
Ans. 
I am passionate about creating innovative products and driving growth through strategic product management.
• Passionate about product innovation

• Experience in strategic product management

• Excited about driving growth through product development
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Netflix daily viewership is falling. How will you analyze the potential reasons?
A brief description of your answers/approach (Optional): Divided the potential reasons into - a) Industry-wide problem, b) Competition, c) Product. For product, showed the entire customer journey and the potential dropoff points

Q1. Mainly questions around profile. Questions on FinTech industry in general and tested my fit.
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Q1. Swiggy wants to get into a new business. Which business would you recommend? Analyze from business and product standpoint
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Q1. Started with work-ex.Tell me about your favourite product and 3 things you'd like to improve
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Q2. 3 things you like and 3 things you'd like to improve
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Q1. Design a "Pay Later" feature for an e-commerce consumer website.. In depth discussion on features, metrics, trade-offs.
Ans. 
Design a Pay Later feature for an e-commerce website
• Allow customers to defer payment for a set period of time

• Offer different payment options such as monthly installments or a lump sum payment

• Implement credit checks to ensure customers are eligible for Pay Later feature

• Track metrics such as conversion rates, average order value, and default rates

• Trade-offs include potential increase in default rates and potential impact
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Q2. On company policies and values and what I did at my startup
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Q1. How would you detect fraud reviews as a PM on Zomato. In depth discussion on factors which the PM would consider in the algorithm
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Q1. HR round on company policies and values and what I did at my startup.
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Product Design Round
As a PM of Swiggy how do you increase efficiency of Swiggy delivery partners? Derive Product led solution and define key metrics

Q1. Engineering Round Draw a high level system Architecture of your last Product that went live.
Ans. 
Developed a mobile app for a food delivery service.
• The app had a client-side and a server-side component.

• The client-side was developed using React Native and Redux.

• The server-side was developed using Node.js and MongoDB.

• The app used Google Maps API for location tracking and delivery tracking.

• The app had a payment gateway integration with Stripe.

• The app had a rating and review system for restaurants and delivery drivers
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Business Acumen
As a PM of Zomato how do you increase adoption of the newly released feature ‘Under 10’? Focus on Product based solutions, roadmap and key metrics

Q1. Hiring Manager Describe a situation in your current role where you challenged the status quo and drove a solution
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Q1. Product design- how to design a hypothetical model
Ans. 
To design a hypothetical model, start by defining the problem, conducting market research, creating user personas, brainstorming ideas, prototyping, testing, and iterating.
• Define the problem statement and goals of the product

• Conduct market research to understand the target audience and competition

• Create user personas to empathize with the users' needs and behaviors

• Brainstorm ideas and features that address the problem ...read more
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Q2. How would you improve a product
Ans. 
I would improve a product by conducting user research, analyzing feedback, and iterating on features.
• Conduct user research to understand pain points and needs

• Analyze feedback from customers to identify areas for improvement

• Iterate on features based on research and feedback

• Implement A/B testing to validate changes before full rollout
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Q1. Technical architecture
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Q1. What could be the new scenario in global payments
Ans. 
The new scenario in global payments could involve increased adoption of digital wallets, blockchain technology, and real-time payments.
• Increased adoption of digital wallets for convenient and secure transactions

• Integration of blockchain technology for transparent and efficient cross-border payments

• Shift towards real-time payments to improve speed and efficiency of transactions
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