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Yes Bank Phone Banking Officer Interview Questions and Answers for Experienced

Updated 26 Dec 2024

Yes Bank Phone Banking Officer Interview Experiences for Experienced

3 interviews found

Phone Banking Officer Interview Questions & Answers

user image Bhawana Sharma

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What is the location
  • Q2. How much time salary
  • Q3. How to I'll grow up in this company?
  • Q4. Which profile I'll join?

Interview Preparation Tips

Interview preparation tips for other job seekers - I like communication & communicate with people with on call

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. If u want to join in yes bank at gurgaon locations where they take a interview only one round selection process.
  • Q2. What is bank Tell me about yourself About loans n insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Be formal.
Don't afraid of sales target
This is a customer service position

Phone Banking Officer Interview Questions Asked at Other Companies for Experienced

asked in ICICI Bank
Q1. What do you know about Phone Banking.
asked in Citicorp
Q2. How will you handle a irated customer ?
asked in ICICI Bank
Q3. Which languages do you know
Q4. Are you willing & be able to learn retail & digital banki ... read more
asked in ICICI Bank
Q5. Languages known to you

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Brief about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stick to your answer

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This round include general aptitude questions

Round 3 - HR 

(2 Questions)

  • Q1. Introduction and future goals?
  • Q2. Why you want to work ??Why with us??

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through 3 rounds interview in HDFC bank and all the rounds are more into personal and case studies question based

I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, about your family background etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good. Just one round was there. It's a normal interview like the others. Ask about myself, my family background, my experiences and obviously they test the language speaking proficiency in English and specially in hindi. Bcz most of the customer speak in hindi..

But if I am talking about this job experience it's totally like hell. In training period it was ok. But what we learn in training that's nothing to do with post training. It's totally a sales job. If you are good in sales, convincing people well then go for it.

Only one park is there and that salary. I am saying this bcz if u join as a fresher there you can get more than 15k which is not given by other companies to any fresher.

I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction and any self topic in Hindi, about company
  • Q2. Self introduction and a topic in Hindi
  • Ans. Any general topic like about Hyderabad, best friend,about college
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much and difficult..be confident and express what you are!!

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding yourself, strength in banking products, achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while answering, always give positive reply.
LI and Gi journey from last company needs to explain.

I applied via Referral and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Brief about ourself, Roles and Responsibility of previous job handled, Achievements in the job, Total revenue generated, How much CASA and revenue can you do in a month.
  • Ans. 

    Experienced Assistant Manager with proven track record in driving revenue growth through effective management of CASA accounts.

    • Managed a team of sales representatives to achieve monthly revenue targets

    • Implemented strategies to increase CASA deposits by 20% within first year

    • Generated over $1 million in revenue in previous role

    • Achieved 15% growth in total revenue in the last quarter

    • Confident in ability to increase CASA a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good attire
Be confident
Prepare before a day.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Team work is increasing our business

Interview Preparation Tips

Interview preparation tips for other job seekers - Axis bank policy is very good but here HR and RSM is not doing anything for employee

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Engkish, reasoning, mathematics, computer awareness

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself, why do you want to work in bank. ? ¿¡!!

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn all the basic baking knowledge.
What is crr, slr, saving and current accoynt,

Yes Bank Interview FAQs

How many rounds are there in Yes Bank Phone Banking Officer interview for experienced candidates?
Yes Bank interview process for experienced candidates usually has 1 rounds. The most common rounds in the Yes Bank interview process for experienced candidates are One-on-one Round.
How to prepare for Yes Bank Phone Banking Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Yes Bank. The most common topics and skills that interviewers at Yes Bank expect are Contact Center, Outbound Sales, Telecalling, Telesales and call center.
What are the top questions asked in Yes Bank Phone Banking Officer interview for experienced candidates?

Some of the top questions asked at the Yes Bank Phone Banking Officer interview for experienced candidates -

  1. how can you sell any prod...read more
  2. What is the locat...read more

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Yes Bank Phone Banking Officer Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
Yes Bank Phone Banking Officer Salary
based on 285 salaries
₹1.7 L/yr - ₹3.8 L/yr
5% less than the average Phone Banking Officer Salary in India
View more details

Yes Bank Phone Banking Officer Reviews and Ratings

based on 43 reviews

3.8/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

2.9

Salary

3.4

Job security

3.7

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 43 Reviews and Ratings
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