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XS Infosol

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3.1

based on 12 Reviews

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XS Infosol Technical Support Executive Interview Questions and Answers for Experienced

Updated 9 Jun 2022

XS Infosol Technical Support Executive Interview Experiences for Experienced

1 interview found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself, About your hobbies
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. OSI layer, Networking Devices, Linux cmd, Outlook configuration and Troubleshooting
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Having personal interaction with Boss.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - candidat Should have network knowledge.

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

JPMorgan Chase & Co. user image Asha Harry

posted on 4 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different organization.

    • Looking for a change to expand my skill set and knowledge.

    • Seeking a more challenging role that aligns with my career goals.

    • Wanting to work in a different industry to gain new experiences.

    • Desire to work in a company with a better work-life balance.

    • Seeking better compensation and benefits.

    • Wanting to work in a more supportive and collaborative tea

    • Answered by AI
    Add your answer
  • Q2. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my qualifications and the responsibilities of the role.

    • I have researched the average salary range for Customer Service Executives in this industry.

    • I am open to negotiation and would like to discuss the salary package further.

    • I believe that fair compensation is important for job satisfaction and motivation.

    • Answered by AI
    Add your answer
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a Customer Service Executive at XYZ Company.

    • Handled customer inquiries and complaints via phone, email, and chat

    • Provided product information and resolved customer issues

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with other departments to ensure customer satisfaction

    • Received positive feedback from customers for excellent service

    • Achieved monthly targets for customer sati

    • Answered by AI
    Add your answer
  • Q4. Why should we hire you?
  • Ans. 

    I have excellent communication skills, a strong customer focus, and a proven track record in delivering exceptional customer service.

    • I have a friendly and approachable demeanor, which helps me build rapport with customers.

    • I am a good listener and can empathize with customers' concerns and needs.

    • I am highly organized and can handle multiple tasks efficiently.

    • I have a problem-solving mindset and can think quickly on my f...

    • Answered by AI
    Add your answer
  • Q5. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong background in providing exceptional customer support.

    • Over 5 years of experience in the customer service industry

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Skilled in building positive relationships with customers

    • Excellent communication and problem-solving skills

    • Ability to work well under pressure and in a fast-pace

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for JPMorgan Chase & Co. Customer Service Executive interview:
  • Interviewing
  • Communication Skills
Interview preparation tips for other job seekers - Prepare for the most common questions like information abour yourself and job profile in previous companies if any. Be precise and to the point, but conversational.

Senior Executive Interview Questions & Answers

Citicorp user image Anonymous

posted on 2 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions related to my profession
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy approachable and fast action

Customer Support Executive Interview Questions & Answers

HSBC Group user image Anonymous

posted on 6 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

JAM session

Round 3 - Assignment 

Communication

Round 4 - One-on-one 

(2 Questions)

  • Q1. What are your strengths and what you are doing well in the study of the day of the day of the day of the day of the
    • Add your answer
  • Q2. Strengths and weaknesses and you need to expain the situation to the Manager. Friendly Managers. If you are confident and happy face positive impact than skills.
  • Ans. Strengths and weaknesses and you need to be a good candidate for the role of the day. Friendly Managers. Good culture and all good. Immidiate results
    • Answered Anonymously
    Add your answer
Round 5 - HR 

(1 Question)

  • Q1. What are your salary expectations?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. Don't panic. Be confident.

Senior Executive Interview Questions & Answers

American Express user image Anonymous

posted on 15 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sell this watch
  • Ans. 

    This watch is a perfect blend of style and functionality, making it a must-have accessory for any occasion.

    • Sleek and stylish design

    • High-quality materials used in construction

    • Water-resistant and durable

    • Accurate timekeeping

    • Suitable for both formal and casual occasions

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and be bold and well dressed

Technical Lead Interview Questions & Answers

BNY user image Anonymous

posted on 30 Nov 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. All analysis questions according to the document
    • Add your answer
  • Q2. Solve analysis on the situation
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Data query in sql problem solving
  • Ans. 

    Data query in SQL problem solving

    • Identify the problem statement and requirements

    • Design the SQL query to fetch the required data

    • Optimize the query for performance

    • Test the query with sample data

    • Refine the query based on feedback

    • Answered by AI
    Add your answer
Round 3 - Assignment 

Salary details and negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to solve the real time analysis how to solve a particular program? Puzzle or data solving

Skills evaluated in this interview

Senior Executive Interview Questions & Answers

American Express user image Anonymous

posted on 22 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you a topic and will ask you to elaborate your views.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on comm skills and English speaking though you are giving interview for chat support.

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 1 Jan 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction and scheduling ops round date
    • Add your answer
  • Q2. About current role and responsibilities
    • Add your answer
  • Q3. Any gab in education or company and why
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview

Customer Service Executive Interview Questions & Answers

American Express user image Soukha bumai

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Explain the last movie you have watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.

Customer Care Executive Interview Questions & Answers

American Express user image Anonymous

posted on 15 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via AmbitionBox and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

How do you save your items quickly in a computer?

Round 2 - Technical 

(1 Question)

  • Q1. How would you respond to a very slow/soft speaking old lady?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be patience and prompt
More about working at XS Infosol

XS Infosol Interview FAQs

How many rounds are there in XS Infosol Technical Support Executive interview for experienced candidates?
XS Infosol interview process for experienced candidates usually has 3 rounds. The most common rounds in the XS Infosol interview process for experienced candidates are HR, Technical and One-on-one Round.

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XS Infosol Technical Support Executive Reviews and Ratings

based on 1 review

1.0/5

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1.0

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1.0

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1.0

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1.0

Job security

1.0

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1.0

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1.0

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