Workafella CSR Interview Questions and Answers

I was responsible for managing customer inquiries and resolving issues in my previous role.

• Managed customer inquiries and provided timely and accurate responses

• Resolved customer complaints and issues to ensure customer satisfaction

• Maintained customer records and updated information as necessary

• Collaborated with other departments to address customer concerns

• Provided product information and assistance to customers

• Handled...read more

I chose to change my job to seek new challenges and opportunities for growth.

• Seeking new challenges and opportunities for growth

• Wanting to learn new skills and expand my knowledge

• Looking for a better work-life balance

• Desiring a higher salary or better benefits

• Unsatisfied with the company culture or management

• Relocating to a different city or country