Wipro Consumer Care & Lighting Customer Service Executive Interview Questions and Answers

Q1. 1.Previous Organisation 2.My work responsibility 3.Why i moved from there in havells 4.Havells Product segments 5.Annual Turnover.
Ans. 1.You have to brief everything about previous organisations where do you work and be precise about work experience, 2.Brief about your job responsibilities from scratch 3.To be honest working with havells india limited is like dream come true which is the oldest FMEG in the Industry and the Product Range is so Vast So the Growth and Perks are better than Any other Company. 4.Elaborate all the segments they have and Pl...read more
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Do not try to apply without Graduation Degree or Any false Documents Because They do have very strict criteria of checking the documentation and your previous employer.

Q1. One on one round with manager and Dept. Head
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Q2. What are your daily key activities?
Ans. 
As a senior executive, my daily key activities include strategic planning, decision-making, team management, and business development.
• Strategic planning: Analyzing market trends, setting goals, and developing strategies to achieve them.

• Decision-making: Making important business decisions based on data analysis and expert knowledge.

• Team management: Leading and motivating teams, assigning tasks, and ensuring smooth opera...read more
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Q1. Import &export process
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Q2. Accounting process in customs
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The accounting process in customs involves recording and tracking financial transactions related to imports and exports.
• Customs duties and taxes are calculated and recorded for each imported or exported item

• Customs brokers may be involved in handling financial transactions on behalf of importers/exporters

• Financial documents such as invoices, bills of lading, and customs declarations are used to track transactions

• Accoun...read more
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Q1. About Market Knowledge
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Q2. Aware about product and market of MEP segment
Ans. 
Yes, I am aware of the product and market of MEP segment.
• I have extensive knowledge of the MEP (Mechanical, Electrical, and Plumbing) industry and its products.

• I am familiar with the latest trends and technologies in the MEP segment.

• I have experience in developing and implementing successful marketing strategies for MEP products.

• I have a strong network of contacts in the MEP industry, including suppliers, manufacturers...read more
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Q3. Market Relationship with dealers and retailer
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Maintaining strong market relationships with dealers and retailers is crucial for business success.
• Regular communication and feedback sessions with dealers and retailers to understand their needs and concerns.

• Offering incentives and promotions to encourage sales and build loyalty.

• Providing training and support to ensure dealers and retailers are knowledgeable about the products and services.

• Collaborating with dealers a...read more
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Q4. Market relationship with MEP segment Dealers and retailer will help more
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Q5. Ditributor management and ROI Calculation
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Q6. Should know about distribution management and ROI working
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Q1. Job change reasons
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Q2. Should be a strong reason
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Q3. Salary expectations
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Q4. Variable salary is depending upon quarter to quarter growth so maximise the fixed CTC
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Good behaviour bigh mind smart work

Q1. Home appliances
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Q2. What is the growth of company
Ans. 
Our company has experienced steady growth over the past few years.
• We have expanded our product line to include new offerings.

• We have opened several new locations in key markets.

• Our revenue has increased year over year.

• We have invested in new technology to improve efficiency and customer experience.
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Q3. What is smart work for employee
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Q4. Costmer irritated
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Q5. Company features growth
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Q6. What is your goal
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Q7. Best employee for sales
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