Wipro Process Associate Interview Questions, Process, and Tips

Q1. Tell me something about your self
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Q1. Why do you want to join the organisation
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First round was GD where HR introduced herself and told us about the job role also discussed salary for freshers only then they short listed candidates who are living near to office or relocating near by office.

They are asking you some logically and mathamatics questions.

Q1. In operation round Manager will ask you about your self. What do you know about the organisation?
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Q2. Why do we hire you?
Ans. 
You should hire me because of my strong analytical skills, attention to detail, and ability to work efficiently in a team.
• I have a proven track record of meeting deadlines and exceeding expectations in my previous roles.

• I possess excellent communication skills which allow me to effectively collaborate with team members and clients.

• My strong analytical skills enable me to identify and solve complex problems efficiently.

• ...read more
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Q3. Why do you want to join the organisation
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I want to join the organization because of its reputation for innovation and growth opportunities.
• I am impressed by the company's track record of success in the industry.

• I believe that the organization's values align with my own professional goals.

• I am excited about the potential for career advancement and development within the company.
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Q4. Where did you see yourself for the next 5 years
Ans. 
In the next 5 years, I see myself growing within the company, taking on more responsibilities, and possibly moving into a leadership role.
• Continuing to excel in my current role and taking on additional tasks and projects

• Pursuing further education or certifications to enhance my skills and knowledge

• Building strong relationships with colleagues and mentors to learn from their experiences

• Setting clear career goals and reg
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We were given a topic - Are women better managers than men

Q1. Previous work experience, flexibility of shift timings etc
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Q1. What do u meany by customer support
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Q2. What are your strengths
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Discussion about curruption

Q1. Self intro in detail, past experience, some technical question.
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Q1. What is Software Troubleshooting?
Ans. 
Software troubleshooting is the process of identifying, diagnosing, and resolving issues or problems with software programs or applications.
• Identifying the root cause of the issue or problem

• Diagnosing the issue through testing and analysis

• Resolving the issue by applying appropriate solutions or fixes

• Documenting the troubleshooting process and solution for future reference

• Examples: troubleshooting a software crash, reso...read more
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Q2. What is Networking, layers of protocol, DNS?
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Networking involves communication between devices using protocols. Layers of protocol refer to the different levels of communication. DNS is a system that translates domain names to IP addresses.
• Networking is the practice of connecting computers and other devices to share resources and information.

• Layers of protocol refer to the different levels of communication protocols used in networking, such as the OSI model with ...read more
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Q3. What is Customer Service? What are the steps to understand any technical problem?
Ans. 
Customer service involves providing assistance and support to customers. Understanding technical problems involves identifying the issue, gathering information, analyzing the problem, and finding a solution.
• Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

• Steps to understand a technical problem include identifying the issue, gathering information about th...read more
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Q4. What is the security protocols to follow while sending or receiving a mail?
Ans. 
Security protocols for sending or receiving emails involve encryption, strong passwords, and being cautious of phishing attempts.
• Use encryption to protect the content of the email

• Use strong passwords to prevent unauthorized access

• Be cautious of phishing attempts and avoid clicking on suspicious links or attachments

• Enable two-factor authentication for an added layer of security
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