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Wipro Customer Executive Interview Questions and Answers

Updated 30 Nov 2022

Wipro Customer Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Multiple question will be there....

Round 2 - HR 

(3 Questions)

  • Q1. Introduction - about yourself
  • Q2. Why you wanna join this group?
  • Q3. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous...just calmly listen all the question and then answer

Interview questions from similar companies

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What will you do if your target is not completed ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Mock call will be taken by HR
  • Q2. Why should I hire you
  • Q3. What is ur strength
  • Ans. 

    My strength is my ability to build strong relationships with clients and close deals.

    • Excellent communication and interpersonal skills

    • Strong negotiation and persuasion abilities

    • Proven track record of meeting and exceeding sales targets

    • Ability to understand customer needs and provide tailored solutions

    • Effective time management and organizational skills

    • Adaptability and resilience in a fast-paced sales environment

  • Answered by AI
  • Q4. Tell me about yourself
  • Q5. Talk any random topic
  • Ans. 

    The importance of effective communication in sales

    • Effective communication builds trust and rapport with customers

    • Listening skills help understand customer needs and provide tailored solutions

    • Clear and concise communication helps convey product benefits and value

    • Non-verbal communication, such as body language, impacts sales interactions

    • Active communication fosters long-term customer relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Assessment will be taken

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Q2. Who is your inspiration in your life?
  • Q3. Tell me about your city.
  • Q4. What is your goal?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confidence and speak fluently. Don't be confuse while giving the answers. Basically they check your conversation skills.

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

A test determine a person that ability in particular skills and knowledge

Round 3 - HR 

(6 Questions)

  • Q1. It's an hiring process
  • Q2. Tell me about your self
  • Q3. What is your strength and weakness
  • Q4. What is your biggest Achievement
  • Q5. What is your place after 5 years
  • Q6. What did u applied for

Interview Preparation Tips

Interview preparation tips for other job seekers - A good place in tech Mahindra and reach my goals in this company and good servicea to customers
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself. And your past experience
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and open minded
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and merits and demerits of online marketing
  • Ans. 

    I am a seasoned Customer Executive with a strong background in online marketing.

    • Merits of online marketing include global reach, cost-effectiveness, targeted advertising, and real-time results.

    • Demerits include potential for information overload, lack of personal touch, and security concerns.

    • Example: Online marketing campaigns can reach a large audience quickly and efficiently, but may also face challenges with data pri

  • Answered by AI
  • Q2. How will handle an angry customer
  • Ans. 

    I will listen to their concerns, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.

    • Listen actively to the customer's concerns without interrupting

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't directly your fault

    • Work towards finding a solution that satisfies the customer's needs

    • Stay calm and profe

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Executive interview:
  • Online Marketing
  • child labour
  • women empowerment
Interview preparation tips for other job seekers - just do your best in your work and be focus only one thing at one time
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Wipro Interview FAQs

How many rounds are there in Wipro Customer Executive interview?
Wipro interview process usually has 3 rounds. The most common rounds in the Wipro interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Wipro Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Interpersonal Skills, MS Office, Multitasking and Problem Solving.

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Wipro Customer Executive Interview Process

based on 1 interview

Interview experience

1
  
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Wipro Customer Executive Salary
based on 19 salaries
₹1.2 L/yr - ₹3.8 L/yr
48% less than the average Customer Executive Salary in India
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Wipro Customer Executive Reviews and Ratings

based on 5 reviews

4.3/5

Rating in categories

3.9

Skill development

4.3

Work-life balance

4.1

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4.3

Job security

4.4

Company culture

4.0

Promotions

4.3

Work satisfaction

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