Willis Towers Watson Interview Questions, Process, and Tips

Q1. What do you mean by window dressing of balance sheet
Ans. 
Window dressing of balance sheet refers to manipulating financial statements to make a company appear more financially stable than it actually is.
• It involves using accounting tricks to improve the appearance of financial ratios and metrics.

• Examples include inflating revenue, deferring expenses, and understating liabilities.

• Window dressing is often used to impress investors or lenders, but it can be misleading and uneth...read more
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Q2. What are options
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Options are choices or alternatives that are available to a person or organization.
• Options provide flexibility and allow for decision-making.

• Examples of options include different insurance policies, investment opportunities, or career paths.

• Options can also refer to financial instruments such as stock options or futures contracts.
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Q3. Journal entry of drawings from own proprietary business
Ans. 
Journal entry of drawings from own proprietary business
• Create a journal entry with the date of the transaction

• Debit the drawings account and credit the owner's equity account

• Include the amount of the drawings in the entry

• Example: On 1/1/2021, $500 was withdrawn from the business for personal use. Debit Drawings for $500 and credit Owner's Equity for $500
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Q4. What is acid test ratio
Ans. 
Acid test ratio is a financial metric used to measure a company's ability to pay off its short-term liabilities with its current assets.
• Also known as quick ratio

• Formula: (Current Assets - Inventory) / Current Liabilities

• A ratio of 1 or higher is considered good

• Helps assess a company's liquidity and financial health
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Q5. Excel difference between sum sumif
Ans. 
Sum adds all values in a range, while Sumif adds values based on a condition.
• Sum: =SUM(A1:A5) adds all values in range A1 to A5

• Sumif: =SUMIF(A1:A5,">3") adds values in range A1 to A5 where value is greater than 3
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Verbal reasoning questions

Q1. Expected ctc, comfortable with shift timing
Ans. 
Expected CTC and shift timing are negotiable based on job requirements and responsibilities.
• Expected CTC is based on industry standards, company budget, and candidate's experience.

• Shift timing flexibility depends on project deadlines, team collaboration, and stakeholder availability.

• Open to discussing CTC and shift timing during the negotiation phase.
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Q1. Details of my current job responsibilities. Experience with team dynamics.
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Q1. How do you deal with deadlines and unexpected swell of the estimations?
Ans. 
I prioritize tasks, communicate with stakeholders, and adjust timelines as needed.
• Prioritize tasks based on importance and impact on project goals

• Communicate with stakeholders about the situation and potential impact on deadlines

• Adjust timelines by reevaluating priorities and resources available

• Seek input from team members to identify potential solutions or adjustments

• Example: If a feature takes longer to develop than ...read more
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Q1. 1. What is Scrum why is it needed?
Ans. 
Scrum is an agile framework for managing and completing complex projects.
• Scrum helps teams to work collaboratively and deliver high-quality products in a timely manner.

• It emphasizes on iterative and incremental development, continuous improvement, and customer feedback.

• Scrum consists of three roles: Product Owner, Scrum Master, and Development Team.

• It also includes four ceremonies: Sprint Planning, Daily Scrum, Sprint ...read more
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Q2. 2. Tell me a time when you applied your business analysis skill to ensure superior outcome.
Ans. 
As a business analyst, I applied my skills to streamline the inventory management process, resulting in a 20% reduction in waste.
• Identified inefficiencies in the inventory management process

• Conducted a thorough analysis of the current system

• Collaborated with cross-functional teams to develop a new process

• Implemented the new process and monitored its effectiveness

• Achieved a 20% reduction in waste and improved overall ef
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Q3. 3. What is acceptance criteria and what is Definition of Done.
Ans. 
Acceptance criteria and Definition of Done are two different things that are used to measure the success of a project.
• Acceptance criteria are the conditions that a product or service must meet to be accepted by the customer or stakeholder.

• Definition of Done is a checklist of all the tasks that must be completed before a project can be considered complete.

• Acceptance criteria are used to determine whether a product or se...read more
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Q1. Self introduction
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Q2. Daily roles in current job
Ans. 
Providing technical support to end users, troubleshooting hardware and software issues, escalating complex problems to L3 support.
• Responding to service desk tickets and resolving issues within SLA

• Assisting users with software installations and configurations

• Troubleshooting network connectivity issues

• Escalating complex technical issues to L3 support team

• Documenting troubleshooting steps and resolutions
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Q1. P1 ,P2 ticket handling
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Q2. VPN and authentication methods
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Q3. O365 application issues
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Grammar, Verbal test

Q1. Self introduction
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Q2. Job experience and know how of the position
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Q1. Client expectations
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Q2. Scenario based technical questions
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Q1. They asked me to give introduction, college life and project, Types of Insurance? Why should they hire you or what special you have in you?
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Q2. What work experience you have?
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Q3. What change you want to make in office environment?
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Q1. Tell me about yourself basic questions as per your resume
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Q2. The interviewer was a bic
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