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WebRelier Software Solutions Desktop Support Engineer Interview Questions and Answers

Updated 4 May 2024

WebRelier Software Solutions Desktop Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Role and responsibilities as an desktop support
  • Ans. 

    Desktop Support Engineers provide technical assistance to users, troubleshoot issues, install software/hardware, and maintain systems.

    • Provide technical support to end users for hardware, software, and networking issues

    • Troubleshoot and resolve technical problems in a timely manner

    • Install, configure, and update software and hardware components

    • Maintain and update system documentation

    • Ensure security measures are in place t...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Printer configuration
  • Q2. Laptop troubleshooting
  • Q3. Blue screen of death
  • Ans. 

    The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

    • BSOD is usually caused by hardware or software issues

    • Common causes include faulty RAM, incompatible drivers, or system file corruption

    • BSOD displays a specific error code that can help diagnose the issue

    • Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:
  • ITIL Certified
Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is the command used for clear cookies
  • Ans. 

    The command used for clearing cookies varies depending on the web browser being used.

    • In Google Chrome, the command is 'chrome://settings/clearBrowserData'

    • In Mozilla Firefox, the command is 'Options > Privacy & Security > Cookies and Site Data > Clear Data'

    • In Microsoft Edge, the command is 'Settings > Privacy, search, and services > Clear browsing data > Choose what to clear'

    • In Safari, the command is 'Safari > Preferenc

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for anything you have a offer and great place to work

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good and work life is very good

Round 3 - Technical 

(1 Question)

  • Q1. Dns DHCP vpn server
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Printer configuration
  • Q2. Laptop troubleshooting
  • Q3. Blue screen of death
  • Ans. 

    The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

    • BSOD is usually caused by hardware or software issues

    • Common causes include faulty RAM, incompatible drivers, or system file corruption

    • BSOD displays a specific error code that can help diagnose the issue

    • Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:
  • ITIL Certified
Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is the command used for clear cookies
  • Ans. 

    The command used for clearing cookies varies depending on the web browser being used.

    • In Google Chrome, the command is 'chrome://settings/clearBrowserData'

    • In Mozilla Firefox, the command is 'Options > Privacy & Security > Cookies and Site Data > Clear Data'

    • In Microsoft Edge, the command is 'Settings > Privacy, search, and services > Clear browsing data > Choose what to clear'

    • In Safari, the command is 'Safari > Preferenc

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for anything you have a offer and great place to work

Skills evaluated in this interview

WebRelier Software Solutions Interview FAQs

How many rounds are there in WebRelier Software Solutions Desktop Support Engineer interview?
WebRelier Software Solutions interview process usually has 1 rounds. The most common rounds in the WebRelier Software Solutions interview process are One-on-one Round.

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WebRelier Software Solutions Desktop Support Engineer Salary
based on 11 salaries
₹1.6 L/yr - ₹1.8 L/yr
40% less than the average Desktop Support Engineer Salary in India
View more details
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