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Vu Group

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Vu Group Interview Questions and Answers

Updated 4 Feb 2022

Vu Group Interview Experiences

1 interview found

Technical Support Executive 2 Interview Questions & Answers

Anonymous

posted on 4 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR

(6 Questions)

Q1. What are your strengths and weaknesses?

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Q2. What is your family background?

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Q3. What are your salary expectations?

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Q4. Share details of your previous job.

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Q5. Tell me about yourself.

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Q6. What Resolution do you give to customers fir their queries on calls

Ans.

As a Technical Support Executive 2, I provide prompt and accurate resolutions to customer queries on calls.

Listen actively to understand the customer's query
Ask relevant questions to gather more information
Analyze the issue and provide step-by-step instructions or troubleshooting guidance
Ensure the customer understands the resolution and is satisfied
Document the query and resolution for future reference

Answered by AI

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Interview Preparation Tips

Topics to prepare for Vu Group Technical Support Executive 2 interview:

Electrical appliances servicing
Basic computer programming
Improvemt in English communicati

Interview preparation tips for other job seekers - If u are looking for technical support u need to crack the HR round .which is very important. Secondly u need to have good communication skills and average to fluent english

Technical Support Executive 2 Interview Questions asked at other Companies

Q1. What Resolution do you give to customers fir their queries on calls

View answer (2)

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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