Technical Support Executive 2
Filter interviews byTechnical Support Executive 2 Interview Questions and Answers
Updated 4 Feb 2022
Q1. What Resolution do you give to customers fir their queries on calls
Ans.
As a Technical Support Executive 2, I provide prompt and accurate resolutions to customer queries on calls.
Listen actively to understand the customer's query
Ask relevant questions to gather more information
Analyze the issue and provide step-by-step instructions or troubleshooting guidance
Ensure the customer understands the resolution and is satisfied
Document the query and resolution for future reference
Technical Support Executive 2 Jobs
Technical Support Executive II CTC Upto 5.5 / International process • 0-5 years
JobShop
•
0.0
₹ 2 L/yr - ₹ 5 L/yr
Bangalore / Bengaluru
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