Technical Support Executive 2
Technical Support Executive 2 Interview Questions and Answers
Updated 4 Feb 2022
Q1. What Resolution do you give to customers fir their queries on calls
Ans.
As a Technical Support Executive 2, I provide prompt and accurate resolutions to customer queries on calls.
Listen actively to understand the customer's query
Ask relevant questions to gather more information
Analyze the issue and provide step-by-step instructions or troubleshooting guidance
Ensure the customer understands the resolution and is satisfied
Document the query and resolution for future reference
Are these interview questions helpful?
Interview Questions of Similar Designations
Senior Engineer Interview Questions and Answers
1.9k Questions
Technical Lead Interview Questions and Answers
1.1k Questions
IT Executive Interview Questions and Answers
184 Questions
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Share an Interview
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
