Viva Composite Panel Interview Questions and Answers

Q1. Can you tell me about yourself?
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Q2. What is your work experience?
Ans. 
I have over five years of experience in CRM, focusing on customer engagement, data analysis, and process optimization.
• Managed CRM systems for a mid-sized company, improving customer retention by 20%.

• Developed targeted email campaigns that increased open rates by 30%.

• Analyzed customer feedback to enhance service delivery, resulting in a 15% boost in satisfaction scores.

• Collaborated with sales and marketing teams to alig...read more
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Did the product sell a peach from the previous office?

Q1. What was the monthly target I achieved at my last company?
Ans. 
I consistently achieved a monthly target of 150 new customer acquisitions at my last company, exceeding expectations.
• Target: 150 new customer acquisitions per month.

• Achieved through targeted marketing campaigns and personalized outreach.

• Utilized CRM tools to track leads and optimize follow-ups.

• Collaborated with sales and marketing teams to align strategies.

• Exceeded targets by 20% in the last quarter through effective c...read more
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Q1. About yourself and qualities self
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Q1. Technical details about the material
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Q1. Quality and composition of products and
Ans. 
The quality and composition of products are crucial for customer satisfaction and market success.
• Quality control measures ensure consistency and reliability of products.

• Using high-quality raw materials leads to better end products.

• Understanding customer preferences helps in product composition.

• Regular testing and feedback help in improving product quality.

• Compliance with industry standards is essential for product comp...read more
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Q1. Salary negotiation and perks and benefits
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Q1. Why you left your previous work
Ans. 
I left my previous job to pursue new challenges and growth opportunities that align with my career goals.
• Seeking professional growth: I wanted to expand my skill set and take on more responsibilities.

• Desire for a new environment: I was looking for a workplace culture that better matched my values.

• Career alignment: My previous role was not aligned with my long-term career goals in finance.
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Q2. What is your explanation
Ans. 
An explanation provides clarity and understanding about a topic, process, or concept.
• An explanation clarifies complex ideas, like how interest rates affect loan repayments.

• It can involve breaking down processes, such as the steps in financial forecasting.

• Examples include explaining the impact of market trends on investment strategies.
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Q1. Why you left your previous job
Ans. 
I left my previous job to seek new challenges and opportunities for professional growth in a dynamic environment.
• I was looking for a role that offered more responsibility and the chance to lead projects, which I found lacking in my previous position.

• I wanted to work in a company that aligns more closely with my career goals and values, particularly in customer relationship management.

• The previous role had limited oppor...read more
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Q2. What is your exaptation
Ans. 
Exaptation refers to a trait that evolved for one purpose but is used for another, showcasing adaptability in various contexts.
• Originates from evolutionary biology, where a feature evolves for one function but is co-opted for another (e.g., feathers for warmth, later for flight).

• In business, a CRM tool initially designed for sales tracking can be adapted for customer service management.

• In technology, a smartphone's cam...read more
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