Vayam Info Solutions Desktop Support Engineer L1 and L2 Interview Questions, Process, and Tips

To configure a network printer, you need to connect it to the network, install the printer driver, and set up the printer on each computer.

• Connect the printer to the network using an Ethernet cable or Wi-Fi.

• Install the printer driver on the computer by either using the installation CD or downloading it from the manufacturer's website.

• Open the Control Panel on the computer, go to Devices and Printers, and click on 'Add ...read more

It is unethical and against professional standards to intentionally corrupt an operating system and backup data.

• Intentionally corrupting an operating system and backup data is unethical and against professional standards.

• As a Desktop Support Engineer, the focus should be on troubleshooting and resolving issues, not causing harm.

• Instead of corrupting the OS, it is important to have proper backup and recovery procedures ...read more

Active Directory is used for centralized management of network resources. FTP is used for file transfer. DNS is used for name resolution. DHCP is used for automatic IP address assignment.

• Active Directory: Centralized management of network resources, user authentication, and security policies.

• FTP: File transfer protocol used for transferring files between a client and a server.

• DNS: Domain Name System used for translatin...read more

The OSI model is a conceptual framework that defines the functions of a network protocol stack.

• The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has specific functions and interacts with the layers above and below it.

• The model helps in understanding how different network protocols and technologies work together.

• For example, the Physical la...read more

Possible causes of network local default gateway ping drops and the function of a router.

• Possible causes of network local default gateway ping drops include network congestion, faulty network cables, misconfigured network settings, or issues with the default gateway itself.

• Two computers can connect to each other directly with a straight cable for data transfer using a peer-to-peer network setup.

• The function of a router...read more

Installation and configuration of Outlook

• Download the latest version of Outlook from Microsoft's website

• Run the installation file and follow the prompts

• Enter the user's email address and password to configure the account

• Set up any additional settings such as signatures and automatic replies

• Test the account by sending and receiving emails