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Vayam Info Solutions Technical Support Engineer Interview Questions and Answers

Updated 28 Dec 2019

Vayam Info Solutions Technical Support Engineer Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's the customer support
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries and concerns

    • It can be provided through various channels such as phone, email, chat, or social media

    • Effective customer support can lead to increased customer satisfaction and loyalty

    • Examples of customer support include troubleshooting technical issues, providing product in

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a btech or technical related experience candidate can apply there.

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is AD what are there Advantages
  • Ans. 

    AD stands for Active Directory. It is a directory service developed by Microsoft for Windows domain networks.

    • AD provides centralized management of network resources and user accounts.

    • It allows for easy authentication and authorization of users and computers.

    • AD enables the implementation of group policies for controlling user access and permissions.

    • It also supports the integration of third-party applications and service...

  • Answered by AI
  • Q2. How We Repair Blue Dump error
  • Ans. 

    Blue Dump error can be repaired by analyzing the error message, identifying the root cause, and taking appropriate actions.

    • Analyze the error message to identify the root cause

    • Check for hardware issues such as faulty RAM or hard drive

    • Update or reinstall drivers

    • Perform a system restore or reinstall the operating system if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is perfect for freshers to Gain knowledge of computers server ETC All which come In Desktop engineer

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - What time you will be join

I applied via Recruitment Consultant and was interviewed in Apr 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About my work experience.
  • Q2. About my technical skills
  • Q3. About my personal details

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident what you share details on interview

Interview Questionnaire 

1 Question

  • Q1. What is the latest OS?
  • Ans. 

    The latest OS is macOS Big Sur (11.0.1) for Mac and Windows 10 (20H2) for PC.

    • macOS Big Sur was released on November 12, 2020 and features a redesigned interface and improved performance.

    • Windows 10 (20H2) was released on October 20, 2020 and includes new features like a refreshed Start menu and improved notifications.

    • Other recent OS releases include iOS 14 for Apple mobile devices and Android 11 for Android devices.

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Interview 

(2 Questions)

  • Q1. Question related to computer hardware
  • Q2. Question related to computer networking

Interview Preparation Tips

Topics to prepare for TCS Desktop Support Engineer interview:
  • Computer Hardware
  • Computer Networking
Interview preparation tips for other job seekers - Juniper SRX 240 switch and router configuration and knowledge ;
Cisco CBS 240 switch - routers configuration and knowledge ;

Hardware and technical knowledge.

You are ready to do a JOB.

Kind Regards

Interview Questionnaire 

1 Question

  • Q1. They will ask what you mentioned in the profile- Yes Seriously!

Interview Questionnaire 

1 Question

  • Q1. DHCP AND DNS

I applied via Shine and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. What is outlook?, how to configure outlook?
  • Ans. 

    Outlook is a personal information manager from Microsoft used for email, calendar, contacts, and tasks.

    • Open Outlook and click on File > Add Account

    • Enter your email address and password

    • Follow the prompts to complete the setup

    • Configure server settings if necessary

    • Test the account to ensure it is working properly

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. What is DHCP AND DNS?
  • Ans. 

    DHCP assigns IP addresses to devices on a network. DNS translates domain names to IP addresses.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It automatically assigns IP addresses to devices on a network

    • DNS stands for Domain Name System

    • It translates domain names to IP addresses

    • DNS is used to access websites and other resources on the internet

  • Answered by AI
  • Q2. Diffrence between router and switch? Differnce between TCP AND UDP? what is port no. Of SMTP AND POP3? What is Printer? How to add new printer? What is BSOD? HOW to fix it? How to take backup of data ...
  • Ans. 

    Questions related to networking and technical support.

    • Router connects multiple networks and switches connect devices within a network.

    • TCP is a connection-oriented protocol while UDP is connectionless.

    • SMTP uses port number 25 and POP3 uses port number 110.

    • Printer is a device that produces a hard copy of digital documents.

    • To add a new printer, go to Control Panel > Devices and Printers > Add a Printer.

    • BSOD (Blue Screen o...

  • Answered by AI
  • Q3. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to sho...
  • Ans. 

    A set of technical questions related to desktop support engineering.

    • APIPA is Automatic Private IP Addressing used when DHCP server is not available.

    • Subnet mask is used to divide an IP address into network and host portions.

    • IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • There are two types of OS installation: clean installation and upgrade installation.

    • BIOS is a firmware that initializes hardware during bo...

  • Answered by AI
Round 3 - Case Study 

1) I have one laptop and network is not working in this laptop. How to fix it?
2) I have one desktop and display is not coming then how to troubleshoot it?
3) I have one laptop and power is not coming in this laptop then how to troubleshoot it?

Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion and acceptation
  • Q2. And then release offer latter

Interview Preparation Tips

Topics to prepare for HCLTech Desktop Support Engineer interview:
  • Hardware Networking
  • Basics
Interview preparation tips for other job seekers - Please prepair all question for all interview in IT SECTOR.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Vpn,router,ram,rom,black screen
Round 2 - One-on-one 

(1 Question)

  • Q1. Routing wlan disk management

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience .it's my first interview
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Vayam Info Solutions Technical Support Engineer Salary
based on 88 salaries
₹1.1 L/yr - ₹3.5 L/yr
56% less than the average Technical Support Engineer Salary in India
View more details

Vayam Info Solutions Technical Support Engineer Reviews and Ratings

based on 40 reviews

4.3/5

Rating in categories

4.1

Skill development

4.2

Work-life balance

3.8

Salary

3.9

Job security

4.2

Company culture

3.9

Promotions

4.1

Work satisfaction

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