VDart Desktop Support Engineer L1 and L2 Interview Questions, Process, and Tips

OS stands for Operating System. It is a software that manages computer hardware and provides common services for computer programs.

• An OS is the most important software that runs on a computer.

• It manages the computer's memory, processes, and all of its software and hardware.

• To install an OS, you need to boot the computer from a bootable installation media such as a USB drive or a DVD.

• Follow the on-screen instructions to...read more

To troubleshoot LAN, check physical connections, verify network settings, restart devices, check for IP conflicts, and use network monitoring tools.

• Check physical connections to ensure cables are securely connected

• Verify network settings such as IP address, subnet mask, and default gateway

• Restart devices such as routers, switches, and computers

• Check for IP conflicts by ensuring no two devices have the same IP address

• Us...read more

Restore points can be created in Windows by accessing the System Protection settings.

• Open Control Panel and go to System and Security.

• Click on System and then on System Protection.

• Select the drive you want to create a restore point for and click on 'Create'.

• Give the restore point a name and click 'Create'.

Ping command is a network utility tool used to test the reachability of a host on an IP network.

• Ping command sends ICMP echo request packets to the target host and waits for a response.

• It measures the round-trip time for packets to reach the destination and come back.

• Ping is commonly used to troubleshoot network connectivity issues.

• Example: 'ping www.google.com' will send ICMP packets to Google's server and display the

BIOS is a firmware installed on a computer's motherboard that initializes hardware components and boots up the operating system.

• BIOS stands for Basic Input/Output System

• It is responsible for initializing and testing hardware components during the boot process

• BIOS also provides a platform for configuring hardware settings

• It loads the operating system into the computer's memory and hands over control to it

• BIOS settings c...read more